SUDIP DEY

Experience

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  TATA Hitachi Construction Mchinery Company Limited

  Jul 2016 - Nov 2017

  Customer Technical Support Engineer

  • Was responsible to conduct scheduled maintenance along with the group of skilled technicians and to track machine HMR (Hourly Maintenance Reading) and accordingly increase the productivity and efficiency of machines. • Attending meeting with customers and sorting out their problems• Was leading a team of 35 technicians.• Reduced the monthly machine downtime by 7% through maintaining daily breakdown register and working on top 10 major breakdown issues by performing RCA (Root Cause Analysis) • Collaborated with internal team members, project managers to identify defects, provide design solutions, and provided commissioning solutions for prototype machines as per SOP. Show less

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  Sany Heavy Industry India Pvt Ltd

  Dec 2017 - Dec 2019

  Operations Manager

  • Tracking and managing project finances • Measure project performance to identify areas for improvement• Manage contracts with vendors and suppliers • Developing maintenance schedules and enforce them among maintenance staff• Formulating plans for upper level improvements to maintenance worker staff• Supporting installations, testing, and commissioning of machines• Designing risk mitigation plan and escalating issues to respective departments • Prevention of in-house rejection and responsible for 6S• Responsible for coordinating and horizontally deploying key tasks and activities amongst all stakeholders.• Performing root cause analysis to resolve problems.• Conducting internal audits ensure compliance of the engineering data systems• Key point of contact for direct communications with concern departments• Implementation of kaizens • Preparing project check sheets and maintaining a tracker for project key deliverables. • Prioritizing maintenance and repairs of company’s machinery and parts.• Rollout planning in production meeting as per the availability of raw materials along with Production Planning and Control (PPC)• Responsible for Total Productive Maintenance (TPM) and prevention of Six big losses in assembly line • Responsible for attending Engineering Change notification (ECN) meetings with various stakeholders and preparing meeting agendas. • Coordinate work performed by outside vendors• Implementing safety policies and procedures for the department• Develop a Planned Preventative Maintenance (PPM) schedule, ensure full preventative maintenance is carried out, plan in missed maintenance activities, and lead the team to deliver effectively. Show less

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  University of Adelaide

  Jan 2021 - Apr 2021

  Project Management Intern

  A)Develop a range of computer literacy skills needed in undertaking a range of marketing and events for international studentsB)Develop communications skills through regular meetings and other interactions with a range of internal and external stakeholdersC)Apply a range of marketing principles to assist in the development of interesting and engaging content for social media, publications, and newsletters. Design surveys and analyze survey data.D)Apply project management principles to assist in the delivery of a range of events targeted toward our international student cohort, with a focus on International Student Summer Program and Orientation Semester 1 2021. E)Develop communication skills by assisting in the design of surveys and reporting the survey outcomes to Project Manager Show less

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  Treadwell Group Pty Ltd

  Sept 2021 - Apr 2023

  • Coordinate with the production team, project manager and administer all processes and procedures and ensure compliance to all quality goals and manage all projects.• Evaluate all customer complaints for quality and escalate issues if required and provide training to all project teams and perform required audits and perform root cause analysis and recommend preventive and corrective actions.• Maintain knowledge of all ISO 9001 Quality systems and process standards and provide training to staff for same and evaluate all procedures to ensure adherence to all guidelines.• Prepare reports for all resource utilization and develop all project estimates and schedules and coordinate with all stakeholders and participate in various meetings.• Design all test methodologies and perform regular regression tests on all processes and design all project deliverables and manage all test environments.• Manage all communication with business partners and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas.• Monitoring and evaluating internal production processes.• Evaluating the final output of products to determine their quality.• Rejecting products that fail quality standards.• Engaging with customers and gathering product feedback.• Responsible for implementing improvements with the operation process in accordance with Toyota Production System and Lean principles.• Assisting Operation Director in eliminating bottlenecks within processes.• Responsible for Proactive and Reactive process audit along with the various department. • Implementing QA projects along with QA head to increase the quality of products and services that are delivered to customers.• Monitor risk-management procedures and maintain and analyze problem logs to identify and report recurring issues to management and product development. Show less A. Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirementsB. Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaintsC. Monitor risk-management procedures, and maintain and analyse problem logs to identify and report recurring issues to management and product developmentD. Provide training and support to quality assurance team on systems, policies, procedures, and core processes.E. Assisting QA head with implementation of new QA processesF. Performing root cause analysis to resolve problems.G. Responsible for Proactive, Reactive and 6S Audit.H. Developing quality control processes along with QA head adhering to legal and safety standards.I. Submit detailed reports to appropriate executivesJ. Be on the lookout for opportunities for improvement and develop new efficient procedures.K. Attending Customer Complain Meeting along with responsible departments to counter the issues raised by customers. L. Implementing QA projects along with QA head to increase the quality of products and services that are delivered to customers. Show less

  • Quality Assurance Project Manager

    Nov 2021 - Apr 2023

  • Quality Assurance, Quality Improvement Projects and WHS Officer/Administrator

    Sept 2021 - Nov 2021
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  Northeast Auto Group

  Apr 2023 - now

  1. Developed and implemented continuous improvement strategies in line with ADR, NHVR VSB6, and Isuzu Australia's Body Builder's Guide.2. Led and mentored engineers, quality inspectors, and compliance officers.3. Enhanced operational efficiency and continuous improvement.4. Established and monitored KPIs to improve manufacturing performance.5. Maintained QMS in compliance with ISO standards.6. Oversaw inspection and testing to meet quality standards.7. Managed non-conformance procedures to resolve quality issues.8. Implemented a digital QMS in SharePoint.9. Ensured compliance with ADR, NHVR VSB6, and Isuzu guidelines.10. Documented compliance activities and vehicle modifications.11. Achieved J4 accreditation for tipper body designs per NHVR VSB6.12. Update and Report senior management on improvement initiatives and compliance.13. Led quality and compliance investigations, implementing corrective actions.14. Automated quality control, reducing inspection time by 50%.15. Digitalized production planning and job scheduling.16. Perform engineering assessments and calculations to verify the safety and compliance of vehicle modifications.16. Work with third-party engineering signatories to obtain necessary approvals and certifications for vehicle modifications.17. Provide technical support to design and production teams to ensure all modifications and builds meet VSB6 standards.18. Developed and implemented continuous improvement strategies aligning with organizational goals and industry standards in accordance with Australian Design Rules (ADR), National Heavy Vehicle Regulator (NHVR) Vehicle Standards Bulletin 6 (VSB6), and Isuzu Australia's Body Builder's Guide. Show less • Analyzing company processes and procedures.• Developing process enhancement strategies.• Investigating shortfalls, issues, and complaints in current business processes.• Establishing norms and standards of company performance.• Monitoring staff performance and organizational processes.• Collaborating with other stakeholders to enhance productivity and staff satisfaction.• Communicating ideas and opinions to other members of management.• Set up the machines and a safe environment for production• Manage the workflow for a production project• Ensure efficiency during the process• Oversee the quality assurance of produced materials or goods• Negotiating timelines and resources as necessary for projects as they change in scope.• Monitoring output and adjusting resources and processes to reduce costs.• Managing the maintenance and repair of production equipment.• Understanding customer needs and requirements to develop effective quality control processes.• Devising and reviewing specifications for products or processes.• Setting requirements for raw material or intermediate products for suppliers and monitoring their compliance.• Reviewing customer feedback and understanding customer demands and expectations of products and services• Managing waste in production and improving efficiency within production processes• Creating production plans for new products with a focus on quality• Assessing the quality of a product or services through a variety of stress tests• Working with management teams to provide recommendations and solutions to quality issues Show less

  • Head of Manufacturing Improvement Planning and Quality

    Jan 2024 - now

  • Head of Manufacturing Continuous Improvement and Quality

    Apr 2023 - Aug 2024