Lucy Hick

Experience

• 

  Western Geophysical

  Jan 1998 - Nov 1999

  Navigation Processor

  Processed navigation data for seismic surveys.

• 

  Fugro Seafloor Surveys, Inc.

  Mar 2000 - Nov 2002

  Geophysical Data Technician

  Processed swath bathymetry and side-scan sonar data for cable and pipeline route surveys.

• 

  NOAA: National Oceanic & Atmospheric Administration

  Mar 2003 - Sept 2009

  • Conducted hydrographic surveys in support of nautical charting. • Conducted emergency responses, by surveying ports and near-shore waterways, and searching for dangerous objects or changes in water depth, allow the rapid resumption of shipping in port areas in the aftermath of both natural and man-made disasters.• Acquired and post-processed Electronic Navigational Chart data, hydrographic and side scan sonar data, and Coast Pilot update information.• Operated and maintained a 30 foot survey vessel; set up, calibrated, operated, and maintained launch-based electronic positioning, echosounder, data acquisition, and side-scan sonar systems.• Prepared and developed survey plans. Organized data structure and established processing procedures. Packaged data and drafted reports for final submission.• Established horizontal and vertical control stations, including reconnaissance, fabrication, and leveling of tide gauges; collected GPS Ground Control Points (GCPs), for use in rectifying satellite imagery. Show less

  • Cartographer (Detail Assignment)

    Jun 2009 - Sept 2009

  • Physical Science Technician (Team Leader)

    Mar 2003 - Jun 2009
• 

  NOAA: National Oceanic & Atmospheric Administration

  May 2011 - May 2012

  International Affairs Specialist (Detail Assignment)

  • Advanced international goals by providing support to the U.S. National Hydrographer and other senior representatives to the governing bodies, working groups, and regional commissions of the International Hydrographic Organization (IHO), and the International Maritime Organization (IMO).• Assisted in development of agency positions and policies on multilateral and bilateral agreements.• Attended and provided support to senior management participating in U.S. interagency working groups and bilateral activities with partner nations.• Organized meetings, prepared briefing materials, and assisted with pre-event briefings. Managed follow-up to ensure that tasks are accomplished within established time-frames.• Developed policies and procedures in support of the agency's Quality Management System. Show less

• 

  NOAA: National Oceanic & Atmospheric Administration

  Jan 2014 - Jul 2015

  • Managed hydrographic survey projects, with activities such as planning and development of survey estimates and project instructions, monitoring the progress and execution each project, QA/AC.• Served as Contracting Officer's Representative (FAC-COR Level II) for a 5-year IDIQ hydrographic services contract, with individual Task Orders worth over $4 million. • Served on the Selection Evaluation Board for a 5-year multi-award IDIQ contract, worth up to $250 million.• Spearheaded the development of a divisional PostgreSQL Enterprise GIS database, which included developing a requirements analysis, training plans, data migration plans, converting existing data into new formats, and customizing tools and workflows.• Implemented and Chaired the a GIS User's Group and Guiding Committee, with the goal of increasing GIS literacy and skills; increasing knowledge about new or innovative GIS technologies, tools, and data; increasing efficiency in GIS workflows; decreasing duplication of effort; and reducing training costs. • Served on an collaborative asset management working group in order to protect and ensure that resources and funds were used equitably in order to meet agency strategic goals. Collaborated with other Line Office representatives to ensure that the Agency's strategic goals met and high-priority projects were accomplished.• Developed an XML Metadata Reporting System, which included developing XML schemas and stylesheets, responding to and implementing user requests, performing annual updates; customizing a Python-based user interface, integrate the XML system with existing databases, and drafting a user's guide. • Provided at-sea hydrographic expertise and field support for the acquisition and processing of bathymetric, imagery, and sound speed data. Show less • Coordinated NOAA's Enterprise License Agreement (ELA) for Esri GIS software and services. This ELA is a firm-fixed price contract worth over $6 million to be executed over one base year and four option years. Activities include ensuing full implementation of the ELA, advising and supporting NOAA's Esri user base, interacting with Esri representatives, leading Special Interest Group (SIG) meetings at Esri Conferences, and maintaining the NOAA's GIS Community Website.• Implemented and Co-Chaired the ELA Coordination Working Group (CWG). In addition to being responsible for the overall governance and management of the ELA, the CWG oversaw the work and efforts of five ELA Implementation Teams. Activities include facilitating the development of short- and long-term strategic goals, developing Terms of Reference and work plans, preparing semi-annual accomplishment report for presentation to CIOs, leading monthly meetings.• Chaired the ELA Technical Administration Team (TAT), which is responsible for ensuring NOAA-wide access to Esri software, training, and conferences. Activities include leading bi-weekly meetings; preparing monthly reports; tracking licenses; preparing Group Travel and Conference Packages, and developing, implementing, and maintaining NOAA's Esri Software Download website.• Participated in determining the requirements for NOAA's Esri Tier 1 Agency-wide Support System. Prioritized efforts for NOAA's Esri Enterprise Advantage Program (EEAP). Assisted in the development of alternate cost share proposals, provided guidance and project management expertise, served as the agency-wide point of contact for ELA related questions or issues. Show less

  • Project Manager

    Sept 2009 - Jul 2015

  • Esri Enterprise License Agreement Coordinator (Detail Assignment)

    Jan 2014 - Sept 2014
• 

  NOAA: National Oceanic & Atmospheric Administration

  Dec 2016 - Apr 2017

  Deputy Division Chief (Acting), Navigation Services

  Coordinated division activities during office space reconfiguration, contributed to strategic plan and budget process, facilitated hiring actions.

• 

  NOAA: National Oceanic & Atmospheric Administration

  Nov 2017 - Oct 2019

  * Provide technical leadership for program planning and execution and lead projects to improve the quality of NOAA products and services.* Conduct customer outreach to assess products and services, conduct requirements analysis and develop plans to promote safe navigation and healthy coasts.* Develop, maintain, and enhance collaboration and partnerships with other divisions, line offices, and agencies to further organizational goals.* Chaired Coast Survey's Diversity and Inclusion Team. Developed annual plan to support agency's goals of diversity, inclusion, and sustainability by focusing on training, recruitment, onboarding, job satisfaction, and leadership commitment.* Led Coast Survey's Website Governance Team. Developed policies and procedures for the update and maintenance of the public website. Coordinated development of new website, including management of web design contract.* Managed Coast Survey's Continuity of Operations (COOP) in order to ensure continuation of Mission Essential Functions in the event of disaster or emergency. Show less

  • Technical Advisor, Navigation Services Division

    Jul 2015 - Oct 2019

  • Branch Chief (Acting), Geospatial Applications Development

    Nov 2017 - Jun 2018
• 

  NOAA: National Oceanic & Atmospheric Administration

  Dec 2019 - now

  Branch Chief, Customer Affairs

  Manage a group of geographically diverse Navigation Managers, who act as the primary method of customer engagement for NOAA's Office of Coast Survey.