Dean Sutton

Experience

• 

  Waitrose & Partners

  Jun 2007 - May 2022

  Working at Waitrose & Partners, I led a high performing team which involved prioritising workload, presiding over project teams, planning and allocating resources, while monitoring progress. Offering advice and guidance, I oversee the design and development of bespoke solutions. Devising and issuing progress reports, I share ideas and best practice. At all times I enforced health, safety and quality standards. Forming strong and mutually beneficial stakeholder relationships was a vital part of my role.Here are some of the highlights of my achievements:• Instrumental in the planning and delivery of a key relocation project, directing the project throughout entire lifecycle; achieved results on time and within budget• Pinpointed skills gaps, delivered training; advanced knowledge and abilities to enable the achievement of customer service targets• Key contributor to the achievement of challenging project objectives; identified problems and implemented approved actions to mitigate risks• Acted as Branch Democratic Lead, challenged Senior Leadership team; successfully negotiated and influenced decision changes• Conducted building and equipment inspections; attained greater than 90% scores in external compliance and food safety audits Show less Managing a high performing team of 130 staff, I developed schedules to ensure the attainment of targets. On a daily basis, I made certain of the safe operation of equipment and handling of goods.Here are some of the highlights of my achievements:• Maintained an accurate stock inventory, optimised availability to reach sales obligations; triggered a 20% increase in sales, while minimising losses and delivering exceptional levels of customer service• Drove safety culture, retained accurate records of incidents and accidents; continually put safety first to maintain the highest of standards Show less As the Human Resources Manager, I identified workforce needs, managing all aspects of vacancy advertising, interviewing and recruitment. Conceptualising and facilitating an internal programme, I effectively managed change for team leaders. Contributing significantly to the onboarding process for new employees, I detailed job roles and delivered advice on organisation policies and employee benefits. Forging robust relationships with colleagues and stakeholders, I enhanced communications, availability and transparency of key information to enable the achievement of targets.Here are some of the highlights of my achievements:• Played pivotal role in the execution of a 6-month contractual change project; updated contracts for 850 staff• Chaired progress meetings, shared updates and agreed solutions to problems; improved project efficiency and team productivity• Delivered robust oversight to amend and sanction complex changes to project plans, used project management experience - planning, controls, processes, systems - met project objectives and timescales• Examined project controls; confirmed attainment of quality and compliance requirements throughout project procedures Show less

  • Team Manager

    Jul 2017 - May 2022

  • Deputy Branch Manager

    Jun 2018 - Jan 2019

  • Team Manager

    Nov 2014 - Jul 2017

  • HR Manager

    Nov 2016 - May 2017

  • Team Manager

    Dec 2013 - Nov 2014

  • Operations Manager

    Aug 2010 - Dec 2013

  • Team Manager

    Jun 2007 - Aug 2010
• 

  Project Management

  Apr 2022 - now

  Ongoing Project Management Studies

  I am currently completing PRINCE2 and Agile studies