Rahul Paryani

Experience

• 

  Azure Knowledge Corporation

  Feb 2015 - May 2015

  Research Associate

  ->Primary Research(Telephonic Interviews).->Secondary Research(Desk Research).

• 

  Asite

  Jun 2015 - Jan 2017

  Customer Service Representative

  Being the first point of contact to the client’s queries and assisting them with quick resolution.Update tickets logged by the clients and keep the clients updated with the progress as well.Replicate the bugs reported by the clients and escalate it to the QA department for resolution.Managing and Administrating client’s projects.Regression testing after each product release.

• 

  Asite

  Jun 2018 - Feb 2023

  Administration and monitoring of the production environments spread across 7 geographical regions hosted on 70+ servers consisting of Windows & Linux operating systemsProvisioning and managing the production infrastructure from AWS, Azure, Vultr and private cloud providersOrchestration of in-house Spring-Boot micro-apps and other third-party applications using Azure Kubernetes ServicePerforming weekly releases as per the Scrum methodology using Jenkins pipelinesDeveloping scripts or tasks to automate daily activities and to identify & resolve problems without human interventionTaking necessary actions to mitigate the vulnerabilities detected by the security team. As well as, update the servers with security patches regularlyCommunicating with the clients and the end-users and troubleshooting the issues faced by themConfiguring the monitoring systems like ManageEngine for performance monitoring using APM and SiteScope to perform continues health-checks of the applicationsAutomating the resolution of the alerts generated by the monitoring systemsAnalyzing the traffic flow on the environments and optimizing performance of the components as requiredConfiguration and management of the disaster recovery environments as per the pilot light strategy for production environmentsAssisting my subordinates with similar tasks on QA, staging & sandbox environments and ensuring the upgrades are feasible for productionCollaborating with the developers for the issues faced on the production environments and analyzing thread dumps or heap dumps for resolution of the problems Show less

  • Associate Site Reliability Engineer - II

    Aug 2022 - Feb 2023

  • Cloud Engineer

    Oct 2021 - Aug 2022

  • Jr. Application Operations Engineer

    Jun 2018 - Oct 2021
• 

  Azilen Technologies

  Feb 2023 - Aug 2024

  • DevOps Team Lead

    Jan 2024 - Aug 2024

  • DevOps Engineer

    Feb 2023 - Jan 2024
• 

  Litera

  Sept 2024 - now

  Senior DevOps Engineer