Heru Sutanto

Experience

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  PT Nusantara Compnet Integrator (Compnet)

  Apr 2013 - Sept 2016

  • Survey and inventory devices (router, switch, access point and IP Phone)• Perform routine maintenance- Maintain all network documentation for hardware configuration- Checking hardware status of devices- Checking system status of devices- Analyze hardware & system status of devices• Perform corrective maintenance- Replace broken devices (Switch, Router, Access Point, IP Phone)- Manage and Maintain IP Telephony System- Troubleshoot various network issues affect solutions and collaborate with staff and outside vendors to resolve complex problems. Show less

  • 1st Level Network Engineer

    Oct 2013 - Sept 2016

  • Cisco Industry Training Program (CITP)

    Apr 2013 - Oct 2013
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  Datacomm Diangraha

  May 2018 - Oct 2019

  • Create Methode of Procedure (MoP) for engineer activity (Installation New Node, Insert Module, Upgrade Module, Troubleshooting, Reengineering Alcatel Lucent / Nokia ESS & SR series)• Monitor onsite engineer during activity • Perform hardware staging ( Metro-E ) at logistic warehouse• Perform hardware installation at customer• Perform configuration and integration devices• Perform user acceptance testing (UAT)• Perform migration at customer• Standby at customer• Perform troubleshooting of hardware issue

  • Network Engineer - Method of Procedure

    Jan 2019 - Oct 2019

  • Network Engineer

    May 2018 - Jan 2019
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  PT Multipolar Technology Tbk

  Oct 2019 - Feb 2024

  Network Engineer
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  Pertamina Hulu Rokan

  Aug 2021 - now

  Onsite Support Engineer
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  PT. Mastersystem Infotama

  Apr 2024 - now

  Network Engineer