Talk to sales Try for Free
Divek Khurana

Divek Khurana

Front Office Assistant

Followers of Divek Khurana310 followers
location of Divek KhuranaGurugram, Haryana, India

Connect with Divek Khurana to Send Message

Connect

Connect with Divek Khurana to Send Message

Connect

  • Timeline

  • About me

    Resilience, Adaptable, Flexible and Life long learner sales professional in hospitality industry.

  • Education

    • Juno School of Business

      2023 -
      Sales Management Specialized Sales, Merchandising and Marketing Operations

    • Modern School Sector-17, Faridabad

      2003 - 2005
      Business/Commerce, General

    • Lakshya Bhartee Institute Of International Hotel Management (LBIIHM)

      2005 - 2008
      B.Sc in Hotel Management & Tourism Hotel, Motel, and Restaurant Management

  • Experience

    • The Atrium

      Feb 2008 - Sept 2009
      Front Office Assistant

    • CLAREMONT HOTEL LIMITED

      Oct 2009 - Jan 2010
      Front Office Executive

    • The Westin Sohna Resort and Spa

      Feb 2010 - Sept 2012
      Team Leader Front Office

      • Starwood Care for Guests and businesses in the Westin Sohna resort & spa, Departmental training.• Acknowledged all guests according to company standards, anticipated and address guests service needs, assisted individuals with disabilities, and thanked guests with genuine appreciation.• Aided with the smooth operation of the department in accordance with Starwood standards, strategies, and brand standards, while fulfilling the expectations of colleagues, guests, and owners

    • Hotel Brys Fort

      Oct 2012 - Feb 2017
      Manager- Assistant Sales Manager and Assistant operations

    • Golu's Restaurant and stays

      Mar 2017 - Jan 2023
      Entrepreneurship

    • BluSalzz Hotels & Resorts

      Jan 2023 - now

      Key responsibilities :• Develop and execute comprehensive sales strategies to achieve revenue targets and increase market share.• Build and maintain strong relationships with corporate clients, event planners, and travel agencies.• Conduct market research to identify new business opportunities and customer trends.• Negotiate contracts and close sales with clients, ensuring customer satisfaction and long-term partnerships.• Collaborate with marketing, operations, and other departments to create personalized guest experiences.• Analyze competitor activity and recommend adjustments to sales strategies.• Organize and attend industry events, trade shows, and networking functions to promote the resort’s services.• Monitor sales performance and prepare regular reports for senior management.Key Achievements:• Contributed 18% of Total Revenue at BluSalzz Residence Amritsar from November 2023 till December 2024.• Increased corporate and group booking by 27% at BluSalzz Escapade Lansdowne and BluSalzz Escapade Anant Rasa Shitlakhet.• Successful Launched a Social Media marketing campaign for BluSalzz Collection Siddha Wellness Retreat which increased our bookings by 43% in a year from September 2023 till September 2024. Show less

      • Regional Sales Manager- Delhi NCR

        May 2024 - now

      • Assistant Sales Manager at Regional Sales office- Delhi NCR

        Jan 2023 - now

  • Licenses & Certifications

    • Service culture

      Starwood Hotels & Resorts Worldwide, Inc.
      Apr 2011

    • Sales Workshop by Juno School of Business

      Juno School of Business
      Apr 2023

    • Happiness course

      Art of Living
      Dec 2021