Guillaume Levesque

Experience

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  GCL Consulting

  Jan 1999 - now

  Founder

  Founder/Owner/Operator of a computer consulting business meeting the IT needs of Small/Medium EnterprisesI offer pre-purchased Consultation Services and Installation of new computers, as well as providing emergency response to computer problems/issues and regular scheduled maintenance programs. My past experience has given me unique insight into network and internet security and I can often improve and secure local networks.

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  Radiant Communications

  Jul 2001 - Oct 2014

  Senior Technician

  Senior Technician & Workload Manager (2012-2014)- Responsible for workload management and assignment to support teamSenior Outbound Technician & Workload Manager (2010-2012)- Re-organization of support team into inbound/outbound- Responsible for workload management and assignment to support teamEscalation Supervisor (2005-2010)- Primary customer facing escalation point for any outstanding or ongoing issueSupport Technician (2001-2005)- Customer facing phone support technician Show less