Ray Allen, JR

Experience

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  United States Marine Corps

  Nov 1992 - Nov 1996

  Logistics Management Analyst

  •Enlisted as Logistics Management Analyst to procure and safeguard Government assets in the area of automated data-processing equipment.•Instructed and supervised over 80 high-ranking officials in the purchasing and tracking of over $40 million in Government equipment.•Promoted to the rank of Corporal and awarded the Navy Achievement Medal for meritorious service beyond the call of duty.

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  CompuCom

  Jun 1998 - Apr 2005

  •Contracted systems engineer to Compaq Computer Corporation; performed quality testing and customer assessment on Enterprise Server and Storage products- ProLiant Servers, SCSI and Fibre channel storage systems and OEM Fibre channel switches- within Compaq’s Storage Products Division.•Verified products through Quality-Audit Testing Procedures- including examining and stressing multiple Operating Systems (Microsoft Windows NT 4.0 Server and Windows 2000 Server/Advanced Server technologies, and Novell 4.1x and 5.x series) to determine validity of Hardware and Software Configuration, and driver and OS performance for pre-shipped products--e.g. Maxwell, Zorro, Starbright.•Detailed to identify and report the incompatibility, non-functionality, validity of hardware, drivers, and operating system configurations through documentation to resolve critical issues ensuring only quality products ship. Show less •Promoted from Configuration Technician to Lead Configuration Engineer to service the Advanced Integration Services Department.•Duties included extensive architecture, installing/configuring, and maintaining multi-vendor operating systems and hardware systems—e.g. Compaq, Dell, HP, IBM, and Microsoft products.•Deployed as Project Manager to coordinate multi-million dollar, advanced service agreement for Compucom customers in Raleigh, North Carolina. Requirements include time and materials management, asset inventory, and ROIC projections.•Awarded “Employee of the Quarter” title for holding dual positions, promoting quality service, and ensuring safe practices in industry fashion. Show less

  • Quality Audit Engineer

    Mar 2000 - Apr 2005

  • Lead Configuration Engineer

    Jun 1998 - Mar 2000
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  Hewlett Packard

  Apr 2005 - now

  Took lead in implementing the Agile Process in storage development cycles for Enterprise Server Storage.• Managed all Sustaining work for shipping storage projects including direct resolution of external customer issues. Managed the below products in a sustaining environment 5300 series controllers, 6x series controllers, 6400 series, E200, P600, P700, P800, SC44GE, SC11XE, HP 8 Internal Port SAS HBA with Raid.• Technical Lead in charge of testing and delivery of the below products SC44GE, SC11XE, HP 8 Internal Port SAS HBA, Smart Array 5300, MSA50• Created weekly status report to inform managers of project status including any and all possible stop-ship critical issues.• Led program team meetings to create plan of records for new storage products.• Led Post-Mortems on projects to aid in troubleshooting and improving the development and test processes.• Peer reviewed all customer documentation in relation to new Proliant storage products.• Led creation of test plans in order to qualify new storage products and sustaining testing of previously released Proliant Storage products.• Trained all engineers in Storage testing of all supported Proliant Storage products; including developing engineer proficiency on the following operating systems: Linux, Microsoft, and Netware.• Led creation of new test labs both locally and overseas.• Ordered new test equipment including storage, servers, and desktop clients.• Trained and handled inventory of all production and test equipment.• Managed both onsite and outsourced test labs. Show less

  • Program Manager, HDD Development

    Jan 2011 - now

  • Software Program Manager

    Apr 2005 - Jan 2011