Anna Żemajduk

Experience

• 

  Lionbridge Poland

  Mar 2016 - Apr 2023

  - terminology management;- managing and analyzing linguistic data;- supporting project teams in everyday language quality activities in multi-language localization projects;- measuring and managing quality;- managing the language process;- analyzing and managing quality issues, complaints and customer feedbacks;- handling Root Cause Analysis/ Corrective and Preventive Actions;- answering technical and linguistic queries from translators;- creating support materials for translators. Show less • coordinating translation process for over 90 languages (marketing, software, website, subtitles, voiceover, Life Sciences, text-to-speech, user interface, user assistance, etc.); • coordinating linguistic tasks such as editing, proofreading, transcreation;• taking part in linguistic process planning;• performing source analysis and preparing project instructions;• implementing MT and tracking its quality;• creating and managing linguistic assets (glossaries, style guides, translation memories, lockits, QA tools);• resolving customer complaints and implementing improvement plans;• performing language quality assurance (LQA) checks on translated files; • performing language quality inspections on vendors;• supporting vendors (answering linguistic queries, preparing instructions, resolving technical problems);• creating internal instructions and documentation;• providing internal trainings. Show less

  • Senior Language Lead

    Mar 2022 - Apr 2023

  • Language Lead

    Dec 2016 - Feb 2022

  • Quality Checker

    Mar 2016 - Nov 2016
• 

  RWS Group

  May 2023 - now

  • Linguistic Services Manager - Senior

    Jan 2025 - now

  • Linguistic Services Manager

    May 2023 - Dec 2024