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Akanksha Dixit

Akanksha Dixit

Quality Analyst

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location of Akanksha DixitDelhi, India

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  • Timeline

  • About me

    Manager at Saxo Bank (Major Incident Response team) | Ex Support and Business Analyst at Credit Agricole CIB | Genpact Headstrong Capital Markets

  • Education

    • Krishna Institute of Technology

      2010 - 2014
      Bachelor of Technology (B.Tech.) Computer Science 1st

    • Kendriya Vidyalaya

      1998 - 2010
      Mathematics and Computer Science

  • Experience

    • Ozone Group

      Aug 2014 - Apr 2015
      Quality Analyst

      Working with Ozone labs as QA. Also prepare daily quality reports for all task during the day.

    • Crédit Agricole CIB

      May 2015 - May 2021
      Contractor

      Working with Omega Support as L1/ L2/ L3 support .Worked with clients on numerous projects as Business analyst.Went to Paris headquarters, Hong Kong and London several times, for client & traders interaction

    • Genpact Headstrong Capital Markets

      May 2015 - May 2021

      Interaction with clients, traders and business to understand their requirements and concerns to help and resolve the same in an efficient period of time.Handling L1, L2 and L3 Support activities for Trade and Risk ManagementCreation of stored procedures with SYBASE.Worked as Business analyst on numerous project. Responsible for providing Front/ Middle office Business analysis.L1/ L2 support with the use of SQL, Unix, Java, Control-M.Request / incident management, problem solving as per ITIL process, technical troubleshooting, Enhancement requests follow-up, MO and BO teams training on IT systems

      • Senior Associate

        May 2019 - May 2021

      • Technical Associate

        May 2015 - May 2019

    • Saxo Group - India

      May 2021 - now
      Trading and Business support analyst

  • Licenses & Certifications

    • NSE ACADEMY’S Certification in Financial Markets (NCFM)

      Marketing In Asia - Business
      Apr 2017
      View certificate certificate

    • AMCAT Certified Corporate Sales Manager

      Aspiring Minds
      Sept 2014
      View certificate certificate