
Betsy Francis
Customer Service Representative

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About me
Marketing,Business Development Specialist. 2024 MBA candidate
Education

Dublin Business School
2023 - 2024Master of Business Administration - MBA Marketing
The Indian Public School Erode & Salem
2010 - 2011A
Anna University Chennai
2014 - 2019Bachelor's degree Information Technology
Experience

Amazon
Jun 2017 - Aug 2018Customer Service RepresentativeDelivering timely and accurate solutions to Amazon customers. Meeting targets on time. Stood front on the productivity line for 3 consecutive months. Worked in Amazon payments and familiar with payment related queries.

Boonbox
Jan 2019 - Jan 2020Process TrainerTo coach new recruits/new hires on the floor. Responsible for providing training for different sales/outbound process.Also worked with the category management team in vendor management and business development roles.

AVASOFT
Jan 2020 - May 2020Business Development ExecutiveOversee the sales process to attract new clients. Work with senior team members to identify and manage risks. Maintain fruitful relationships with clients and address their needs effectively. Research and identify new market opportunities.

Lystloc
Aug 2020 - Jul 2021Support clients as they transit from sales prospects to active users of Lystloc. Building long term client relationships. Responsible for client feedback is heard and acted upon. Manage outbound interaction with prospective clients through cold call, emails and social media. Identify potential clients within a given territory and engage them with product demo. Advance the pipelined clients to payment closure.
Customer Success Analyst
May 2021 - Jul 2021Business Development Executive
Aug 2020 - May 2021

Locate2u
Jul 2021 - Aug 2022Sales SpecialistManage outbound /inbound interaction with prospective clients through cold call, emails and social media. Identify potential clients within a given territory and engage them with product demo. Advance the pipelined clients to payment closure.

The Rolling Donut
Jul 2023 - nowRetail Sales Associate
Licenses & Certifications
- View certificate

Learning LinkedIn Sales Navigator
LinkedIn - View certificate

Digital marketing
Accenture - View certificate

Email Marketing: Strategy and Optimization
LinkedIn - View certificate

English Proficiency Certificate
Duolingo English Test - View certificate

Content Marketing for Social Media
LinkedIn - View certificate

Learn LinkedIn Sponsored Content
LinkedIn
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