Deep Enrich
Beatriz Mateus
Information Technology Help Desk agent
162 followers
Lisbon, Lisbon, Portugal
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About me
Licenciada em Línguas, Literaturas e Culturas - Inglês, Francês
Education
Escola Básica e Secundária Dr Manuel Fernandes
2016 - 2019
NOVA FCSH
2019 - 2023Bachelor's degree English and French Languages, Literatures and CulturesActivities and Societies: Vice-President of the Student Union Writer and Proofreader for "Nova em Folha" President of the General Assembly of the Nucleus of Languages, Literature and Translation Team Leader of NOVA Debate
Universidade Nova de Lisboa
2019 - 2022Bachelor's degree Línguas, Literaturas e Culturas
Experience
Fujitsu
Feb 2023 - nowInformation Technology Help Desk agent
Licenses & Certifications
- View certificate
IT Security Foundations: Core Concepts
LinkedInMay 2024
- View certificate
IT Service Desk: Customer Service Fundamentals
LinkedInFeb 2024 - View certificate
Computer Science Principles: Digital Information
LinkedInApr 2024 - View certificate
IT Service Management Foundations: Problem Management
LinkedInFeb 2024 - View certificate
Innovative Customer Service Techniques
LinkedInJul 2024 - View certificate
Overcome Overthinking
LinkedInJan 2024 - View certificate
Computer Science Principles: The Internet
LinkedInApr 2024 - View certificate
Tech on the Go: No-Code for Coders
LinkedInJan 2024 - View certificate
Think Like a Lawyer to Make Decisions and Solve Problems
LinkedInJan 2024
Volunteer Experience
Fundraising Coordinator
Issued by Thirst Project Portugal on Feb 2019
Associated with Beatriz Mateus
Languages
- enEnglish
- frFrench
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