Muhammad Rubayat Mostafa

Experience

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  Development Design Consultants Ltd. (DDC)

  Jan 2011 - Jun 2013

  Assistant Engineer, Energy & Power

  • Managed a team of four people as a junior consultant, collected BTCL exchange switch room information.• Attended weekly meetings with senior consultants and divisional engineers.• Proposed suitable OFC route for new switch room installation.• Conducted surveys on BREB substations to ensure consistent operation.• Analyzed block load data, Power factor increase data, Voltage drop, and loss data.• Supervised the installation of BREB’s distribution system.• Updated single line diagram and verified detailed maps of different PBS using AutoCAD.• Investigated & evaluated existing assets of PGCB grid stations, Coordinated with PGCB to provide any additional support. Show less

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  Walton Group

  Jul 2013 - Jul 2016

  Principal Officer, Cellular Phone Service Development

  • Was in-charge (Stock faulty spare parts management), Assistant in-charge (Central cellular phone service section)• Reconciled faulty Touch-Panel and LCM and made resalable spares.• Ensured proper wastage declaration by checking and clearing wastage spares from service points.• Assured accurate information of all received handsets from service points through CRM software.• Spearheaded the Service Engineering team to boost up the service chain performance.• Supervised internal ISO audit in WALTON Service Management System.• Prepared weekly, monthly reports, root cause finding reports, suggestions & development scopes. Show less

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  Global Brand Pvt Ltd.

  Oct 2017 - Jul 2022

  Senior Executive, Technical Support & Project Management

  • Provided consultancy services for Video Surveillance, Time Attendance & Access Control, and Walk Through Metal Detectors (Hikvision, Suprema, Tipsoi, CP Plus, Defense Plus, and ZkTeco).• Managed a high volume of inbound and outbound customer support calls.• Visited customer sites and assisted via remote sessions for day-to-day troubleshooting.• Configured and tested Access Control, IP and Analog CCTV, NVRs, and DVRs.• Conducted site surveys and prepared project design for Video Surveillance and Access control devices.• Maintained up-to-date product knowledge, service procedures, and offerings to properly assist customers.• Selected appropriate products and analyzed project and customer requirements.• Assisted in preparing necessary documents such as RFQ, BoQ, PO, and PI when required.• Designed and conducted training (online & onsite) for customers and company employees.• Prepared project reports by collecting, analyzing, and summarizing information from team members.• Achieved Video Surveillance vendor certification (HCSA, HIKVISION). Show less

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  Dahua Technology Co. LTD

  Oct 2022 - Feb 2024

  Product Marketing Engineer

  • Conducted visits at Distributor SydneySun International to address product quality issues, technical issues, and other product-related concerns.• Organized and facilitated the DHSA certification exam in Bangladesh and Sri Lanka.• Developed and implemented a monthly training plan for Bangladesh, including training sessions for Dealers/Installers on a weekly basis.• Managed training and execution for the Sri Lanka sales team, Distributor, and Dealers in the past.• Led training sessions for the sales team to prepare for new products and technologies, with regular evaluations.• Organized quarterly area-wise training workshops for Dealers/Installers. • Created competitor comparison files and reported competitor information to management.• Engaged with Dealers/Installers weekly to address business scenarios, product shortages, and support requirements from the Distributor.• Collaborated with the marketing team on social media posts and created USP videos for new products.• Oversaw Small and Medium Business (SMB) projects, providing solutions and BoQs to the sales team, and conducting demos/pocs as needed for clients. Show less

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  Arknetics Ltd.

  Feb 2024 - Oct 2024

  General Manager, Business Development

  • Develop strategies to drive sales growth in Arkcloud, IT services, cybersecurity and surveillance solutions.• Build and maintain strong client relationships to ensure satisfaction and long-term partnerships.• Oversee proposal preparation and manage project delivery to meet client needs and secure new business.• Manage communications with distributors and principals, handling Work Orders (WOs), Purchase Orders (POs), and Proforma Invoices (PIs).• Lead the sales team and manage vendor relationships for quality service delivery. Show less

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  Bit Builders Technologies

  May 2024 - Feb 2025

  Business Development Manager
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  MetaDesign Solutions

  Feb 2025 - now

  Business Development Manager