Giovanni Amoruso

Experience

• 

  Bvacance

  May 2008 - Sept 2013

  Operations Specialist

  Operations Specialist for an International Tour Operator.Main Tasks as Operations Specialist:• Coordinate resources• Managing day-to-day operations• Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards• Review applications, interview and select candidates

• 

  LOA MARKETING

  Nov 2013 - Nov 2016

  Operations Specialist

  Operations Specialist for a Marketing Agency.Main Tasks as Operations Specialist:• Coordinate resources• Overseeing the operations team and assigning tasks• Managing day-to-day operations• Tracking and reporting on operational performance

• 

  FAET s.r.l.

  Mar 2017 - Jan 2019

  Key Account

  Key Account responsible of the Customer Relationship Management (Top 50).Main Tasks as Key Account:• Key Client relationship analysis and management• KPI Client Analysis• Coordinate resources over the entire production and shipping process• Production times and costs reduction

• 

  EVOLVEA ITALIA

  Jan 2019 - Feb 2024

  Operational Manager responsible for projects supervision, establish and maintain relationships with Key Customers and Stakeholders.Main Tasks as Operational Manager:• Coordinate resources• Project Management support• Stakeholders Management• Financial Management• Customer Relationship Management Project Manager.Main Tasks as Project Manager:• Responsible for planning and overseeing Projects• Coordinate internal and external resources• Time Project Management• Budget Project Management• Project CRM Head of Technical Department responsible for the Engineering Business Unit Resources.Main Tasks as Head of Technical Department:• Human Resources Hiring Process• Coordinate resources• Overseeing the operations team and assigning tasks• Budget Management

  • Operations Manager

    Jan 2021 - Feb 2024

  • Project Manager

    Jan 2019 - Feb 2024

  • Head of Technical Department

    Jan 2019 - Jan 2023
• 

  Idea Digital Solution

  Mar 2024 - now

  General Manager