Afsar Khan Aslam Khan

Experience

• 

  Accenture

  Oct 2021 - May 2023

  Network Operations associate

  Team: Selene Description: Selene offers network solutions to customers located in both the UK and Germany. Our primary emphasis is on designing network routes and recommending the appropriate equipment to ensure optimal network performance. Additionally, we conduct error monitoring and provide guidance for improvement.Roles & Responsibilities• Designed and planned network infrastructure for multiple cities in the United Kingdom, covering the entire span from Optical Line Interface (OLI) to Optical Network Unit (ONU) • Developed and implemented strategies to improve team productivity, resulting in a 25% increase in efficiency • Ensured adherence to SLAs and delivered the projects within the stipulated timelines • Produced several proposals to reduce costs by sharing an idea using a bill of materials(BOM) and a bill of quantities(BOQ)• Provided technical solutions to resolve system and tool errors through Fulcrum and GComs, resulting in time saving • Consistently achieved scores of 95% or higher on all Quality Assurance measures • Analyzed network data to identify trends, patterns, and potential issues • Efficiently answered and organized assistance requests to deliver highquality support • Reported network issues and equipment malfunctions through FAS reports to expedite problem resolution by the ground team, thus minimizing the client's downtime • Conducted a quality check on the Build Unit (BU) and shared the results with the project teams, allowing the ground team to proceed with implementation Show less