Yonatan Madhu

Experience

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  The Westin Kuala Lumpur

  Jul 2018 - Jan 2019

  Food And Beverage Attendant

  - Complete opening and closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.- Set up, stock, and maintain work areas.- Inspect the cleanliness and presentation of all chineseware, glass, and silver prior to use.- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.On On Job Training Program for 7 Months at 3 restaurants (Five Sense - Chinese Restaurant), (The Living Room - Main Restaurant), and (Prego - Italian Restaurant) Show less

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  J4 Hotels Legian

  Mar 2019 - May 2019

  Food And Beverage Attendant

  - Prepare opening and closing of breakfast (prepare a buffet of food, and cutlery, all tables are clean and ready to use, serve guests until breakfast time is over),- Being part of the Banquet Team (arranging preparations for the use of the meeting room, arranging for meeting preparations (small or large groups),- Assist in organizing hotel events, such as Birthdays, Valentine's Day, Christmas, New Years, and BBQ Night.

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  Hungry Kitten Authentic Steakhouse Grill

  Jul 2019 - Nov 2019

  Food and Beverage Server

  - Prepare all tableware that is ready to be used by guests,- Helping guests to describe the available food and drinks (selling up special chef menus, recommending suitable foods and drinks to be paired),- Preparing the work area (cleaning the entire restaurant area both before the restaurant opens or when it is about to close, ensuring the availability of linen and cutlery for the next day ready for use.)

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  Four Points by Sheraton Bali, Kuta

  Nov 2019 - May 2020

  Food And Beverage Attendant

  - Handle breakfast (focus on serving guests, clearing tables, providing the assistance needed by guests),- Become part of the Amenities Team (handle arrival letters for guests, bring simple snacks, guest birthday cakes, or fruit baskets)- Being a Bar Attendant, (helping with the preparation of the Bar opening to closing, handling orders and payments, ensuring the bar stock is safe and according to storage standards, ensuring the cleanliness of the bar area and around the restaurant area).- Become an IRD team (take orders from guests, deliver food ordered to guest rooms).- Be part of the team banquet, prepare the hall to be used for both small and large events, handle the snack and meal needs of event participants,- Help manage events, prepare event needs, maintain good event continuity by providing maximum assistance to event participants. Show less

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  Bukan Sei x Kopi Klinik

  Dec 2020 - Sept 2021

  Barista

  - Focus on guest service,- Taking orders, making, and delivering to guests (food, snacks, drinks)- Maintain and ensure the cleanliness of the cafe and bar area regularly.

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  THE BATU Hotel & Villas

  Sept 2021 - Oct 2022

  - Ensure the cleanliness of the restaurant area on the 8th floor (outdoor) or 7th floor (semi-indoor),- Handling guest's complaints,- Set the schedule,- Helping, supervising, and managing the workflow of co-workers to be more efficient. - Preparing bar counters,- Ensuring and managing cleanliness (bar area, bar equipment, coffee machines, all glasses, chillers),- Ensuring stock availability, restocking, and placing orders for out-of-stock items.- Make reports (number of existing stock, bar and coffee equipment, glasses).

  • Floor Team Lead

    Dec 2021 - Oct 2022

  • Barista

    Sept 2021 - Oct 2022
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  Four Points by Sheraton Bali, Kuta

  Dec 2022 - now

  - Setting up and breaking down banquet rooms and tables.- Ensuring the cleanliness and organization of the banquet area.- Providing prompt and efficient service to guests.- Ensuring the quality and presentation of food and beverages.- Collaborating with the sales team to deliver successful events.- Anticipating guests' needs and exceeding their expectations.- Assisting with event planning and coordination with Sales Team, F&B Product, and Enginering.- Conduct Banquet Inventory.- Contributing to F&B operations when not engaged in banquet duties, primarily focusing on restaurant service.- Focused on providing excellent, efficient breakfast service and actively seeking guest feedback to enhance their overall stay and dining experience. Show less

  • Operational Expert

    Jul 2024 - now

  • Food and Beverage Service - Banquet Attendant

    Dec 2022 - Jul 2024