Raziq Ahamed

Experience

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  3i Infotech Ltd.

  Nov 2011 - May 2012

  Network Administrator

  for the outsource of National Informatics Center • Managing Cisco routers, network switches & monitoring network • Handling escalated calls for Network related Issue from Onsite Team. • Monitoring & troubleshooting the LAN & WAN. • Administrating and Coordinating Video conference

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  Vidyanikethan Polytechnic

  Jul 2012 - Nov 2013

  System Analyst

  Troubleshoot and resolve hardware, software, and network problems, including user access and component configuration.Record and maintain hardware and software inventories, server licensing, and user access and security. Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems.Write and maintain system documentation.

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  NAVKIS College of Engineering

  Feb 2014 - now

  IT Support Technician

  Install, configure, troubleshoot, maintain and upgrade operating systems viz. Linux, Win 10.Install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system.Troubleshoot Wi-Fi and wired networks.Troubleshoot and resolve hardware, software, and network problems, including user access and component configuration.Record and maintain hardware and software inventories, server licensing, and user access and security