Jacqueline Kwami

Experience

• 

  CWG Limited

  Aug 2010 - Jan 2013

  System engineer

  UNIX / Linux OS AdminProvide System Support ServicesNetApp Storage AdminOracle Hw/SW Presales Specialist

• 

  Telecom Services

  Nov 2013 - Feb 2015

  Service Delivery Consultant

  1. Initiating of strategic support contracts from new and existing clients 2. Preparing of SLA’s for Support contracts .3. Ensuring customer receives 99.9 support assistance from engineers when needed .4. Manage a technical support team to provide first class post-sales support to customers.5. Maintaining excellent customer relationship during, before and after sales.

• 

  Redington Gulf

  Mar 2015 - Aug 2018

  Sales Manager - EMC Business

  Build a growth path of EMC storage install base and develop a plan on generating revenue from incremental business.Partner with product owners and Supporting Channel Partners with tools and resources to expand the EMC market growth. Provide strategic in-depth knowledge roadmaps to Partners and Clients about the immediate and long term benefits of choosing to run on EMC storage.Implement, monitor and report on key MetricsCoordinate and facilitate meetings in support of project goals. Show less

• 

  Microsoft

  Aug 2018 - Apr 2021

  Account Technology Strategist

  Coordinate and share technical knowledge of the broad Microsoft portfolio with customer CTO's, CIO's and user team Advise CIO's and CTO's on the competition, and the industry demand for Microsoft cloud services. Drive consumption of Microsoft Cloud solutions with Enterprise CustomersUtilize the broad knowledge of enterprise architecture, Microsoft cloud services (including the latest innovations and solutions), and customers' technology environments to develop strategic roadmaps to help customers get to their desired future state. Show less