Alvin Thomas

Experience

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  IREZ ACADEMY PRIVATE LIMITED

  Aug 2022 - Nov 2022

  Student Intern

  Diploma internship in Construction Management.Specialization in,1. QA QC in Civil Engineering, with Tuv Rheinland certification2. Quantity Surveying and Cost Estimation, with STED Council certification3. Civil NDT4. AutoCAD and Revit with Autodesk certifications

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  Amazon

  Aug 2022 - Nov 2022

  Associate CS

  ✓Offered prompt, courteous and effective assistance to customers via communication chatwith multiple chats as a part of the organization Amazon.✓Addressed and resolved customer complaints, inquiries and issues promptly, ensuring asatisfactory resolution for the customers.✓Stayed up-to date with product information, services and company policies with toprovide accurate information and solutions to customers.✓Established and maintained positive relationships with customers, fostering trust andloyalty through effective communication and empathy.✓Managed escalated situations tactfully and professionally, ensuring customer concernsare addressed appropriately.✓Collaborated with other departments to resolve customer issues efficiently and providedfeedback for service improvement.✓Being adaptable to changes in procedures, products, services and being flexible toaccommodate customer needs effectively.✓Achieved rewards and greetings as feedback from the resolved customers for solving their issues. Show less

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  Sooryodhaya Associates Pvt Ltd

  Nov 2022 - Oct 2023

  Site Civil Engineer

  ✓Managed construction project by supervising and coordinating a team of 30 laborersconcurrently.✓Site supervision, layout, scheduling of works, leveling and monitoring labour force andsub-contractors.✓Monitored all finishing activities includes block work, plastering, water proofing, tiling, suspended ceiling and painting.✓Designed daily work programme and establishment of targeted production so as tocomplete works on time. ✓Organized manpower, equipment and material utilization plan and apply sounddecisions in delegating manpower on daily activities in a parallel daily time table.✓Conducted regular inspections by overseeing the work-done and productivity to ensureadherence to plans, quality standards and safety regulations.✓Analyzed daily, weekly and monthly work progress report and reported to the ProjectManager on daily basis.✓Managed sub-contractors by coordinating to ensure timely completion of projects, resulting in reduction in project delivery time and 10% increase in client satisfaction. Show less

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  VSS for Technical Services Contracting

  Jan 2024 - Nov 2024

  Civil Engineer

  ✓ Efficiently coordinated G+2 Hillcrest Luxurious Villas Project by EMAAR with consultancy as X-Architects and under supervision of Aroma International Building Contracting LLC.✓ Monitored and executed the internal and external Blockwork, Plastering without compromising the work quality for the completion of project with in the assigned target date.✓ Coordinated and followed the HSE and QAQC Regulations to ensure the safety and quality standards.✓ Analyzed and Raised IR for checking the quality and approval.✓ Prepared the daily, weekly and monthly progress report to complete the work as per schedule by organizing manpower on daily activities in a parallel daily timetable.✓ Managed Engineers and Foreman by coordinating to ensure timely completion of projects and maintained good communication with Consultants, Project Engineers. Show less

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  Aroma International Buiding Contracting LLC

  Dec 2024 - now

  Site Engineer

  ELVIRA RESIDENTIAL APARTMENTS B+G+16F+RSite Engineering and Project Management