Adrian Reddix

Experience

• 

  Aaron's, Inc

  Feb 2011 - Sept 2011

  Manager Trainee

  Helped customers obtain ownership of various electronics,home appliances and furniture.Worked in the Customer Accounts Department whichentailed collections, selling and reselling lease agreements,retail sales, delivery driver (when needed), and servicetechnician (when needed).

• 

  All American Check Cashing

  May 2012 - Oct 2012

  Manager Trainee

  Process and make payday advances while building relationships with all customers· Responsible for notifying customers of past due accounts, usually by phone and letter · Worked with customers who needed support to resolve their accounts

• 

  Cellular Sales Verizon

  Jan 2013 - May 2014

  Wireless Consultant

  Providing customers with the ultimate wireless experience by providing customer service that is above and beyond the industry standard.

• 

  ARTech Wireless Repair

  Aug 2014 - Mar 2016

  President

  Providing the best wireless repair (smartphones, basic phones, tablets, and various other devices) to the Vicksburg, MS and the surrounding areas.

• 

  City of Vicksburg, MS.

  Mar 2017 - now

  I support the municipal network by maintains all aspects of the of the architecture. From WAN and LAN availability to hardening vulnerable resources, I handle all implementation of new and continuing systems. I conduct investigations on potential security vulnerabilities and remedy those in a timely manner.I over see all software and hardware installations.I serve as a SME for various departments in integrating new technologies in their workflowI develop, update, and maintain security protocols and best practices.I regularly monitor and review all egresses and ingresses in the network.I conduct regular health checks on all municipal owned devices.I also help out with other aspects of information technology from CCTV to break/fix to password remediation. Show less

  • Network Security Engineer

    Jun 2023 - now

  • Computer Specialist

    Mar 2017 - Nov 2023