Seeja S

Experience

• 

  Zafin

  May 2011 - Sept 2015

  Business Analyst

  Requirement gathering, Use case preparation, documentation (BRD, FSD, RCA, training manuals), traceability matrix, product designer rule writing, client interaction, workshops, presentations, functional testing, HLTC preparation and LLTC review, regression testing and RML activities, UAT support, post production support, JIRA reporting, WSR maintenance, SPOC between business and the development / Testing team

• 

  Compassites Software Solutions

  Jan 2016 - Aug 2017

  Business Analysis Consultant

  • Preparing technical reports by collecting, analyzing, and summarizing information and trends• Analyzing requirements of clients and developing suitable flow of batch as well as online transactions and configuring the same in Product Designer• Identifying problems in existing systems and providing modifications for the same • Monitoring & guiding different work activities of reporting managers like: servicing advisors/clients and publishing MIS reports for the Top Management perusal• Liaising and coordinating with various departments and senior officials for query resolution on different matters• Addressing and resolving issues of various internal and external clients while ensuring smooth process of service delivery Show less

• 

  Adobe

  Aug 2017 - now

  • Senior Product Manager

    Jan 2023 - now

  • Product Owner

    Jun 2021 - Jan 2023

  • Senior Business System Analyst

    Feb 2020 - Jun 2022

  • Business System Analyst

    Aug 2017 - Feb 2020