Mohit Yadav

Mohit Yadav

Team Lead

Followers of Mohit Yadav104 followers
location of Mohit YadavFarrukhabad, Uttar Pradesh, India

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  • Timeline

  • About me

    Project/Program Manager

  • Education

    • Dr. Virendra Swarup Education Centre

      2016 - 2018
      12 Junior High/Intermediate/Middle School Education and Teaching
    • Manassthali Public school

      2014 - 2016
      10 Junior High/Intermediate/Middle School Education and Teaching 8.8
    • Axis Colleges

      2018 - 2021
      Bachelor of Business Administration - BBA Accounting and Business/Management
  • Experience

    • Unschool

      Sept 2020 - Nov 2020
      Team Lead

      1) Built and led my own team.2) Sales marketing3) Developed Customer relationship management

    • Flipkart

      Jul 2022 - Sept 2022
      Customer Service Support Manager

      Key Qualifications & Responsibilities:-# Maintained and ensured accuracy of internal reports and records. # Handled and responded to over 150 customer inquiries in all forms. # Gave pro active resolution with fluent English to the users.# Used negotiation and persuading skills to convince the users.

    • FreeKaaMaal.com

      Oct 2022 - Jan 2023
      Customer Service Support Manager

      Enforced Fluency in day to day operations by providing assistance.# Responding to escalated customer support issues.# Maintained and ensured accuracy of internal reports and records.# Implementing customer support processes to enhance customer satisfaction.# Handled and responded to over 150 customer inquiries in all forms.# Gave pro active resolution with fluent English to the users.# Used negotiation and persuading skills to convince the users.

    • Techalchemy

      Jan 2023 - Jun 2023
      Product Manager

      1) Identified project scopes, constraints, risks anddeadlines.2) Tracked project performance to analyzesuccessful completion of short- and long-termgoals.3) Supported project managers in managingschedules and milestones.4) Wrote user stories and coordinated with design,development and QA teams.5) Used process improvement tools to separate andcombine tasks into efficient workflow, improvingefficiency 30%

    • Relu consultancy

      May 2023 - now
      Project Manager

      Relu Consultancy is everything you will need for web scraping services.It includes Python Web Scraping, Web Scraper Tools, Website Data Extraction, and Web Scraping API. We are a vibrant team of engineers and data scientists dedicated to building the best and most accurate data scaping solution to help businesses grow exponentially.

  • Licenses & Certifications