Deep Enrich
Pankaj Gopalani
Research Analyst
955 followers
India
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About me
Senior Service Delivery Manager at Fujitsu India Lean Six Sigma Green Belt Certified- KPMG ITIL Foundation Certified- Fujitsu, Prince 2 Foundation
Education
Fatima High School
1994 - 2006SSCActivities and Societies: Inter-School Competitions and Events, Debates etc.
Welingkar Institute of Management
2014 - 2016PGDBA Marketing/Marketing Management, General First Class
Experience
EClerx
Aug 2011 - Nov 2011Research AnalystAnalyzing various products on different websites.Providing details about the product on different websites as compared to our client’s.
Cybage Software
Nov 2011 - Jun 2015Business Development ExecutiveInvolved in Business Development activities for US, Canada, UK and Europe market.Assisting in presales activitiesManaging customer relationships and handling enquiries from customers. Involved in email marketing campaigns. Campaign tracking, measurement, evaluation and reporting on all activity.Coordinating company representation at relevant conferences and exhibitions
Bristlecone
Jun 2015 - Aug 2016Consultant
Clarion Technologies
Sept 2016 - Mar 2017Client Engagement Manager
Velotio Technologies
Mar 2017 - Apr 2017Business Development Manager
Fujitsu
Apr 2017 - nowAutomation and Optimisation, Delivery Excellence, Customer Experience and Delight Delivery, Assurance, Audit, Compliance, Operations and Team Management
Senior Service Delivery Manager
Jan 2022 - nowBusiness Services Manager
Apr 2017 - Dec 2021
Licenses & Certifications
ITIL V3 Foundation
Fujitsu GlobalSept 2018
PRINCE2® Foundation Certification Training
AXELOS Global Best PracticeMar 2019
Lean Six Sigma Green Belt
KPMG IndiaAug 2018
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