
Sheikh Bilal Basit
Intern in Customer Service Operation Department

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About me
Executive Manager Procurement & Administration
Education

Imperial College of Business Studies
2007 - 2008BBA (Hons) CGPA 3.86
American University of Sharjah
2005 - 2006Credits transferred to Imperial College of Business Studies after completing 1 year of study.
Experience

MOBILINK, Pakistan Mobile Communications (Pvt.) Ltd.
Jun 2006 - Jun 2006Intern in Customer Service Operation DepartmentDuties & Responsibilities:•Courtesy calls to customers to ensure satisfaction.•Manage the floor and guide the customers according to their requirement.•Opening and closing of the daily sales.•Entry and verification of the daily sales.•Weekly filing of the paper work done.

Habib Metropolitan Bank Ltd.
Aug 2008 - Aug 2008Intern in Operations DepartmentOverview of the following:•General Banking•Basics of Account Opening•Clearing •Bills (OBC, IBC)•Issuance of Payment order & Demand Draft•Customer dealing

Royal Bank of Scotland
Mar 2009 - Aug 2010Personal Banking ConsultantDuties & Responsibilities:-•Deepening business relationships & maximizing business Opportunities through personalized client services•Achieving the assigned target in the right CA SA TD ratio•Attrition management through customer follow ups•Adding new clientele to the assigned portfolio•Generate Banc assurance•Daily client engagement through personal visits & telephonic communication•Responding to day to day compliance issues ensuring proper KYC Review•Ensuring all customer requests (A/C opening, Closing, Dormancy activation, Cheque Book issuance, Statement issuance etc…) is expedited within TAT to meet service standards at all levels. Show less

Al Jaber Group
Oct 2010 - Apr 2019Lead the development of sourcing strategies for high risk/high value commodities.• Establish a reliable and efficient vendor base for his/her commodity categories.• Collaborate with Procurement Account Managers to deliver requirements on time and budget.• Maintain compliance with policies and ensures integrity of the procurement processes.• Tactical buying• Sourcing quotations/offers• Negotiation of orders• Preparation of orders and agreements• Initialization and administration of Vendor Prequalification Applications.• Monitor vendors’ performance and process vendor assessments for current and potential vendors.• Monitor subordinates’ performance in line with the Procurement Policies Show less Duties & Responsibilities:-•Liaising with internal stakeholders to understand requirements.•Liaising with suppliers to obtain quotations and dealing with queries from them.•Maintain orders, pricing, payment, and vendor files.•Work with vendors on pricing, scheduling of materials, and planning of future orders.•Work with appropriate groups to source alternate products or services if current supplier is unable to meet our needs or requirements.•Prepare and maintain accurate records and documentation on all solicitations, responses, purchases, correspondence and related follow-up.•Negotiate prices with current and potential suppliers, review and communicate alternate sources and standardized product alignment.•Ensure compliance with the adopted make / buy process.•Prepare and ensure purchase orders/service agreements/technical submittals are complete, issued and acknowledged.•Updating the Procurement Portal with relevant information•Resolve internal customer complaints•Take appropriate action on change notices and ensure that the suppliers are provided with up-to-date information, drawings and the latest revision.•Provide customer satisfaction to internal and external customers through effective and timely communications. Provide information, alternatives and solutions to help resolve problems that result in customer satisfaction.•Identify and resolve material price variances. Work with corporate finance to resolve, clear invoice issues and on hold problems.•Ensuring that work activities are carried out according to the pre-set performance goals Show less
Category Lead/Manager
Jul 2016 - Apr 2019Procurement Executive
Oct 2010 - Jun 2016

Sukoon Insurance
Apr 2019 - now-Manage all Facilities Management Services including, but not limited to,Civil, HVAC, MEP, FLS, Lighting, Cleaning, Pest Control, Landscaping, Car Parking and Office security.-Monitor all critical and core infrastructure including electrical, air conditioning, plumbing and other essential facilities and equipment such as Oman Insurance Company Data Center-Ensure operation and maintenance is carried out for all of Oman Insurance Company premises effectively and promptly.-Manage and monitor service providers and their maintenance contracts including work standards and contract compliance.-Develop and Manage the Facilities Management & overall Admin budget-Plan, schedule and execute preventative maintenance plans-Vendor management including procurement of related services-Manage all real estate projects varying in size and complexity across all the facilities.-Execute internal space planning/internal relocations, office relocations & Refurbishment projects-Prequalifying fit out contractors, tendering, awarding, and executing the works to deliver all fit out projects within the approved budget.-Procurement of all services required for managing day to day office operations and executing the tendering process for all purchases greater than Aed 50,000-Oversee the full project lifecycle from initiation to completion, including design, project integrity, and commercial issues and costing.-Research the local real estate market and find the most suitable office space for relocation projects-Workout and present all the office relocation cost to the executive committee members for approvals-Negotiate the best rental terms of New Lease as well as Renewals of existing lease-Negotiate exit procedures and cost reductions on office reinstatements-Handing over of rented premises by restoring it as per the Landlord’s requirement.-Sourcing, Onboarding and Liaising with real estate agents and the property management companies Show less
Executive Manager Procurement & Administration
Jan 2024 - nowBusiness Partner - Administration & Vendor Management
Apr 2019 - Dec 2023
Licenses & Certifications
- View certificate

CFA Program Level I
CFA InstituteJun 2024
Honors & Awards
- Awarded to Sheikh Bilal BasitGraduate of the year, 2008 Imperial College of Business Studies 2008 The student is awarded with a Gold Medal for achieving excellent academic performance in the graduating year with a top position at the Rector Honor Roll. This honor is given only to one student in the entire batch of a particular degree category (BBA Hons in this case) and hence unique to each category.
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