Experience

• 

  Stonecutter staging

  Jun 2008 - Aug 2010

  Stage hand

  At Stone Cutter Staging, in Bondurant, IA, my duties included unloading and re-loading trucks of often 200# or more road cases, build and set up the stage, lights, sound equipment, drums, amps, guitars, extra gear, move and store the cases for all gear, execute set changes, assist the Road Techs when needed, and be on call, often until 3-4am.

• 

  Fox brothers piggly wiggly

  Oct 2010 - Oct 2011

  Stocker

  At Fox Brothers Piggly Wiggly in Oconomowoc, WI, my duties included unloading pallets of inventory, stocking shelves, cleaning the store, bagging customers groceries, bringing carts inside from the parking lot, facing inventory on shelves, performing inventory counts, creating displays, and other assorted tasks as needed.

• 

  Fox brothers piggy wiggly

  Oct 2011 - Oct 2013

  Shift manager

  At Fox Brothers Piggly Wiggly, in Oconomowoc, WI, my duties included ordering product, managing a crew of 2-10 people, opening / closing the store, loss prevention, and customer service management, as well as store maintenance, stocking, cleaning, cash handling, and other tasks.

• 

  Starbucks

  Oct 2013 - Dec 2018

  At Starbucks, in Madison, WI, I opened and closed the store, ordered product and counted inventory, managed a crew of 2-6 people, and otherwise maintained the store; this was in addition to consistently delivering high quality, hand-crafted beverage. At Starbucks, in Madison, WI, I crafted beverages, handled cash, and general customer service duties in a cafe.

  • Shift Manager

    Sept 2014 - Dec 2018

  • Barista

    Oct 2013 - Sept 2014
• 

  The loft in the goodman community center

  Feb 2014 - Nov 2014

  Live sound engineer

  At The Loft in the Goodman Community Center, in Madison, WI, my duties included live sound engineering one night a month for a different local band each time, who also attends school in the district, for a concert for their friends and family. Duties included micing amps, drum kits, live mix and stage manage for the event, and other tasks as needed.

• 

  Madison media institute

  Feb 2014 - Jun 2014

  Front desk security

  At Madison Media Institute, in Madison, WI, my duties included reception, directing phone calls, checking in students and guests, authorizing equipment requests, assorted tasks, as needed, to assist with administrative staff.

• 

  American painting professionals llc

  Jan 2015 - May 2015

  Digital marketing manager (intern)

  At American Painting Professionals, in Madison, WI, my duties included planning, designing, and executing a paid search campaign, improving their website, SEO, social media engagement and reputation management, consulting on vendor presentations, managing eBusiness accounts, and other tasks as needed.

• 

  Adams outdoor advertising

  Apr 2015 - Aug 2017

  At Adams Outdoor Advertising Madison, my role was assisting the Director of Market Operations for Adams Outdoor & Fairway Outdoor in all necessary tasks as needed. This included executive assistant duties such as planning and scheduling trips, hotels, flights, and restaurants; hosting seminars in-market and creating powerpoints for the Director to present; training other support staff in-market during visits with the Director; creating excel graphs and tables to refine data from company resources; etc. Show less

  • Online Advertising Coordinator

    May 2017 - Aug 2017

  • Corporate Administrative Assistant

    Apr 2016 - May 2017

  • Sales Assistant

    Apr 2015 - Apr 2016
• 

  Amplified digital agency

  Feb 2018 - Apr 2018

  Digital account specialist

  At Amplified, I managed and executed digital advertising campaigns for small-to-medium sized businesses across Madison. Using Madison.com & other programmatic and custom digital channels, we drove sales for events & holidays, increased traffic to the clients website, and showed a positive return on investment.

• 

  Wisconsin state journal

  Apr 2018 - Dec 2018

  Multimedia representative

  At the Wisconsin State Journal, I managed and executed advertising campaigns for small-to-medium sized businesses across Madison. With print and digital channels, my clients campaigns drove sales for events and holidays, increased traffic during peak business hours, and showed a positive return on investment.

• 

  Cyclomedia technology, inc. usa

  Mar 2019 - Dec 2019

  Data extraction analyst

  Analyzing and extracting LIDAR data for clients, including TeleComs, Gov, Utility, etc. Performing QA on the proprietary software the data extraction was performed on, including testing and creating tickets for bugs or issues.

• 

  Ovation networks, inc.

  Sept 2021 - Jan 2023

  Technical support specialist

  Receiving inbound calls, creating and escalating tickets, resolving equipment and customer/client issues, managing multiple alert platforms as an MSP, working Windows, OS/OSx, and Linux systems, prepping equipment for install, assisting with installs, creating documentation for updated procedures, among other duties.