
Melissa Blake
Team Assistant

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About me
Governance Manager at GSMA
Education

Kingston University
1998 - 2000Foundation degree Psychology
Experience

Bellwater
Jan 1999 - Jan 2001Team Assistant
The London Underwriting Centre
Nov 2002 - Mar 2004PA to Chairman• 1:1 support and duties that included diary management, overseas travel organisation, presentations, meetings, lunches and dinners and all secretarial duties• Liased with different departments and Board Members to provide reports & documentation for meetings• Compiled and maintained Asset data registry • Managing office supplies and liaising with suppliers - Organising events; seminars, conferences, industry lunches and Annual General Meetings

STA Travel
Apr 2004 - Feb 2006PA to MD & Senior Management Team• Providing PA and secretarial support for 1 MD & 5 directors, maintaining discretion and strict confidentiality in particularly sensitive situations. • Monthly meeting and conference organisation• Prepared weekly & monthly reports and presentations by liaising with different departments throughout the business• Full Secretarial support and office administration, including travel, expenses and invoice management• Organised Monthly Award dinners and team events

Expedia
Feb 2006 - Sept 2008PA to President• Manage Business and Personal Expense Reports and a complex fast changing diary• Handle highly confidential material with discretion • Coordinate Company Projects, Activities and Policies in unison with Human Resources.• Coordinate monthly and quarterly meetings.• Act as Liaison between upper level executives and managers throughout Europe & the USA• Gatekeeper and facilitator to President for all outside calls, emails and visitors. Set up and coordinated teleconferences, meetings and luncheons.• Responsible for event planning and coordination with hotels, restaurants, and 100+ management staff. Presentations, logistical organization, and attention to “last minute” details in a variety of venues. Hotel and travel arrangements. Show less

Mind Candy
Jan 2008 - Jan 2009Office ManagerBalancing office budgetsArranging travel, meetings and appointmentsOrdering stationery and equipment Managing filing system'sReviewing and implementing the company's health and safety policyArranging training for staffFacilities

GSMA
Sept 2008 - nowWorking with Board level and senior executives from within the organisation and the 280 member companies, managing the activities and functions of Board level Committees across the globe. Delivering top class events from agenda and speaker management to complex problem solving Executive Assistant to the Chief Government & Regulatory Affairs Officer .Global Event Management, Group & Private travel, Executive & Board Level meetings. Complex Diary Management, Producing documents, briefing papers, reports and presentations, Carrying out background research and presenting findings. Maintaining a calm head when things get a little hectic.
Governance Manager
Jun 2016 - nowExecutive Assistant
Sept 2008 - Jun 2016
Licenses & Certifications
- View certificate

Confronting Bias: Thriving Across Our Differences
LinkedInOct 2020 - View certificate

Strategic Thinking
LinkedInSept 2020 - View certificate

Overcoming Overwhelm
LinkedInOct 2020 - View certificate

Managing Projects with Microsoft Teams
LinkedInJul 2020 - View certificate

Visual Storytelling in PowerPoint
LinkedInSept 2023 - View certificate

Agile Product Owner Role: Foundations
LinkedInJul 2020 - View certificate

Project Management Foundations: Schedules
LinkedInJul 2020
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