Paolo Munhoes Marchetti

Experience

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  Netix Teleinformática Ltda

  Aug 2006 - May 2008

  Telecom Analyst
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  Accentrix IT Consulting

  May 2008 - May 2009

  Support Analyst
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  Stefanini

  Sept 2009 - Feb 2011

  Network Administrator

  Project Gerdau Template. Implementation of new Windows Server 2003/2008 servers; Administration and Configuration of Windows Server 2003/2008 for the following services: Active | Directory, Exchange 2003, File Server, Print Server, DNS, DHCP, IIS, WSUS, DFS, SharePoint, SQLServer 2005 and Cluster; Administration of Active Directory, sites, domains, trees and forests; Active Replication | Directory, DNS Zone Replication, Domain in the use of support tools such as Netdiag, DcDiag, NTDSUtil, DcPromo. Implementation, configuration and administration of the CAD Network solution; Installation of packages via SCCM; Installation and configuration of POLYCOM video conferencing devices; Network cabling; Preparation of network documentation; User profile migration without loss of data and settings via customized tool; Infrastructure in general. Show less

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  HCL Technologies (Infrastructure Services Division)

  Feb 2011 - Feb 2012

  Network Administrator

  Coordination of server infrastructure, quality assurance, test and production systems | Development of plans, goals and schedules to complete projects | Standardization of tasks, training | Preparation of IT reports | Development and implementation of projects, taking into account customer needs and requirements | 2 projects – Installation and configuration of MMSC servers in Peru and Mexico, for the company Movistar.

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  Corning Incorporated

  Mar 2012 - Apr 2022

  Development of a business strategy to introduce a new product into a mature market | Prospecting customers, managing promotional campaigns, managing the sales team, presenting sales reports, building customer relationships and creating marketing strategies | Resolving customer issues, creating lists of potential customers, supporting product logistics management, and considering business and customer needs when developing pricing structures and marketing plans | Creation and administration of sales orders | Negotiation and management of customer portfolio, as well as delivery of orders together with other departments | Management of the company's commercial activities with advanced knowledge of Excel allowing meeting deadlines through well-designed spreadsheets, avoiding delays, paying fines and optimizing finances. Show less Implementation, training and support of broadband networks in Latin America and the Caribbean | Translation of technical documents between English, Spanish and Portuguese | Ensure a safe working environment | Troubleshooting | Communication with customers in person | Promote new developments and expand the portfolio.Inspection of the technical aspects of devices, from production to repair, to ensure that they meet pre-established requirements | Clarify doubts and provide guidance on using the device. Show less

  • Sales Manager

    Jul 2017 - Apr 2022

  • Applications Specialist

    Mar 2012 - Jun 2017
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  Sterlite Conduspar Industrial Ltda.

  Apr 2022 - Feb 2025

  Sales Director

  Definir commercial strategy with clear impact of recorrente and no recorrente | Increase sales receipts by acquiring new customers, upsell and cross-selling/expanding sales for existing customers | Devolve and monitor or take into account forecasts and plans, to guarantee the success of the results through the execution of growth ferraments and construction work | Deep understanding of tactics and local competitive behavior | Global competitive intelligence, development of local tactics and controls to sustain market participation, keeping pace with competitors | Guarantee the success of the launch of new products, supervision, development and implementation of impactful product launch plans | Focus on building long-term customer relationships, which include improving customer satisfaction and loyalty | Analysis of customers to obtain insights into customer behavior, sales and marketing trends to make local policy decisions | Building Canadian parcels to expand and expand new customer bases | Reporting of all local P&Ls and indicators | Elaboration of the negotiation plan with the establishment of clear metas, concise information and desempenho relatórios | Carrying out detailed financial analyzes to guide strategic decisions and identify opportunities to optimize revenues | Collaboration with the Financial Director on the management of financial operations, including accounting, fiscal planning and risk management | Preparation of financial relationships and analyzes for presentation to senior administrators and external stakeholders Show less

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  Prysmian

  Feb 2025 - now

  TSS Manager