Fadia Itani

Experience

• 

  Averda

  Jan 2010 - May 2015

  Travel Officer

  . Researching travel options & presenting the best deals in terms of requirements· Negotiating corporate and best rates with hotels.· Assist internal clients (employees) with cancellations, changes and transfers and keep them up-to-date· Deal with complaints or refunds· Follow up on visa applications· Stay educated on airline rules, regulations and current affairs· Ensure all bookings & reservations are accurately processed· Responding to all phone enquiries promptly, courteously and in a friendly manner· Filing, photocopying and general administrative duties· Remind returning employees to complete travel expense reports· Coordinate with project managers and the HR Department to clarify travel issues· Provide the travel itinerary and costing to immediate superiors of staff traveling· Update the HR Department databases on employee travels· Working on business travels which include business missions, meetings, attending trainings andexhibitions outside the country/city of residence􂀦etc. Show less

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  Leeds International

  Jun 2015 - Jun 2018

  Management Assistant

  •Maintaining up-to-date records of the projects and clients.•Compiling, mailing and following up standard letters and information packages.•Maintaining register and logs of all forms and information.•Producing project related reports & quotations •Performs general office and administrative duties.•Assist in managing the petty cash system •Undertakes and assists on technical information research for existing and new projects (upon request)•Typing memos and correspondence.•Invoicing (creation for all company’s invoices either internal or external or external shipping issuance, plus payment receiving and closing on system)•Schedule appointments and meetings with internal & external people.•Making travel arrangement on behalf of Leeds requirement•Sorting, prioritizing and distributing incoming mail. •Handling confidential information•Setting customer satisfaction survey, defining report criteria and application and handling correspondence with customers Show less

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  PwC Middle East

  Nov 2019 - now

  • Manager, Travel Operations - PwC Middle East

    Jul 2024 - now

  • Senior-Travel Specialist

    Nov 2019 - Jul 2024