Md Arif

Experience

• 

  Big Bazaar - Future Retail

  Mar 2017 - Oct 2021

  Senior Sales Associate

  Responsibility: Visual merchandising, Customer service, Casheiring and all task assign by management.

• 

  Miniso General Trading Llc ( UAE & Oman)

  Feb 2022 - now

  Store Manager

  As an effective retail store manager, i combine leadership skills with business acumen, ensuring that both staff and customers are satisfied, and the store runs efficiently and profitably..Staff Management:Hiring, training, and supervising store employees.Scheduling shifts and ensuring adequate staff coverage.Conducting performance evaluations and providing feedback.Customer Service:Ensuring high levels of customer satisfaction through excellent service.Handling customer complaints and resolving issues promptly.Developing strategies to improve customer service.Sales and Profitability:Setting sales targets and developing strategies to achieve them.Analyzing sales figures and forecasting future sales.Implementing promotional strategies to boost sales.Inventory Management:Monitoring stock levels and ordering supplies when necessary.Ensuring accurate and timely inventory records.Managing stock control and conducting regular stock takes.Store Operations:Overseeing the store’s daily operations.Ensuring the store is clean, well-organized, and visually appealing.Managing security and minimizing loss prevention.Financial Management:Preparing and managing budgets.Controlling operational costs and seeking cost-saving opportunities.Ensuring financial records are accurate and up to date.Marketing and Merchandising:Planning and executing in-store marketing and promotional campaigns.Overseeing product displays and store layout to enhance sales.Staying updated with market trends and competitor activities.Compliance and Safety:Ensuring compliance with health and safety regulations.Keeping up to date with legal requirements and company policies.Training staff on safety protocols and emergency procedures.Reporting:Preparing regular reports on sales, inventory, and staff performance.Analyzing business metrics to identify areas for improvement.Reporting to higher management and stakeholders on store performance. Show less