Steve Fisk

Experience

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  Aon Inpoint

  Aug 2011 - Aug 2018

  Project Manager

  • Developed the vision for reporting and analytics for entire organization and partnered with product owners to define scope of projects and budgets. • Collaborated with internal and external clients to define the scope of projects and led a delivery team of seven people including developers, Quality Assurance, and business leaders.• Designed and implemented new reporting system on time and budget, netting significant savings for the organization (equaling one full-time employee). • Led effort to convert largest clients to new OS with full data cleanup, including importing approx. 25 million rows of correct data to the new warehouse (project completed 10% under budget).• Designed and implemented over 100 scheduled reports for all clients for analysis and forecasting for growth (project was completed on time and under budget by 10%). • Fixed over 100 defects for the reporting platform and data warehouse systems, allowing for reporting and analytics to be correct for both external and internal clients, netting the organization significant cost savings (equaling two full-time developers). • Cultivated teams to meet demands of business units in a service model and created and managed project plans, timelines, and budgets for all strategic initiatives.• Consulted with delivery teams to create high-functioning software to meet the diverse needs of clients, while devising and promoting IT performance and process improvements.• Conducted analysis and validation of .Net functionality for reporting and operational systems.• Maintained test case creation of reporting system for major enhancement, drafted business requirements for deliverables for both external and internal clients and conferred with clients to manage and deliver their reporting and software needs. Show less

• 

  Alight Solutions

  Dec 2018 - Oct 2020

  Client Technology Analyst

  • Provided analysis for new system enhancements and reported defects, as well as performed system configuration changes to resolve outstanding issues and maintain optimal performance.• Collaborated with client managers on technical requirements and performed tests on large projects and defects through testing environments and post-production testing.• Rolled out an analytics project for 40 reports and over 80 clients, as well as provided technical solutions to the team for all large projects and/or defects assigned.• Ran SQL queries to pull large amounts of data for analysis for individual projects. Show less

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  Consumer Direct Care Network

  Oct 2020 - now

  Business Analyst
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  GL Solutions- GL Suite Software & Services

  Aug 2022 - now

  • Business Analyst Manager

    Jun 2024 - now

  • Quality Assurance Manager

    Aug 2022 - now