Shannon Izzi

Experience

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  Wal-mart Pharmacy

  May 2008 - Sept 2014

  • Pharmacist

    Jan 2014 - Sept 2014

  • Pharmacist

    May 2008 - Dec 2013
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  Walmart Pharmacy

  Sept 2014 - Nov 2014

  Pharmacist

  o Responsible for full management of 12 staff including hiring, training, scheduling, evaluating, supervision and motivation. Staffed and trained entire team of 7 new employees during the opening of the Naperville Wal-mart Supercenter. o Worked directly with store planning team, store management team and opening associates during construction and grand opening of the new location in Naperville. o Optimized patient medication therapy by utilizing Outcomes MTM programs and patient relations to improve patient outcomes. o Provided specialized services and counseling on all new prescriptions, patient management of diabetes, asthma, smoking cessation, high blood pressure, high cholesterol, and immunizations. o Utilized problem solving skills to liaise with insurance companies to resolve issues regarding rejections, obtain vacation overrides and personally work with nurses and physicians to provide required information to help obtain prior authorizations. o Maintained inventory control, budgets and labor guidelines. o Provided outstanding customer service ensured any patients concerns/complaints were handled in an appropriate professional manner. o Preceptor for Roosevelt College of Pharmacy Programs and Midwestern Students.o Awarded the Wal-mart Pharmacist Excellence in Patient Care Award for 2012-2013. Show less

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  Catamaran

  Dec 2014 - Sept 2016

  Pharmacist

  o Perform clinical reviews of prescription orders for appropriateness of therapy or plan specific criteria and coordinate appropriate care with physicians and nurses. o Secure new orders for processing from physicians and evaluate orders for completeness and accuracy prior to forwarding orders to fulfillment.o Communicate with nurses and physicians regarding medication discrepancies, potential interactions and duplication of therapy. o Utilize clinical knowledge/tools to triage prescriptions, handle clinical cases and counsel patients in accordance with OBRA-90 standards to ensure continuous quality of care.o Provide clinical advice to patients about medication stability, tablet identification, therapy changes and medication interactions.o Serve as a subject matter expert and provide training to technicians as well as out-of-state training to our new pharmacist team hired for our Las Vegas site. o Oversee the entry of prescription data by the pharmacy technician team and assist with questions related to medication therapy/data entry. o Actively promote and support corporate policies, procedures, values, standards of ethics and integrity and the mission of the business. o Participate in monthly compliance meetings to discuss regulatory matters, policies and procedures to ensure compliance with URAC, local, state and federal laws. o Identify and coordinate the improvement of existing processes and procedures to provide desirable patient outcomes. Show less

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  UnitedHealthcare

  Nov 2016 - Oct 2023

  I have relocated to FL and unable to continue hybrid/in office model from FL.

  • Clinical Pharmacy Manager

    Jul 2022 - Oct 2023

  • Clinical Pharmacist

    Nov 2016 - Jul 2022
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  Optum

  Nov 2023 - now

  Senior Strategic Account Executive