
Ena Lam

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About me
Assistant Property Portfolio Manager CBRE
Education

Auckland University of Technology
2011 - 2012Postgraduate Diploma International BusinessActivities and Societies: Auckland University of Technology Christian Fellowship Performed in depth research in studies of international trade and culture, structure of companies, and relationship issues in marketing. Also involved in activities organized by Auckland University of Technology Christian Fellowship (AUTCF).

Swinburne University of Technology
2007 - 2010Bachelor of Business Management and International BusinessInvolved in Rotaract Club activities - assisting Salvation Army in organizing events and helped in organizing annual events for Rotaract Club.
Experience

OmniTech NZ
Aug 2012 - Dec 2016• Co-operates with local & overseas suppliers for stock & general utilities and oversees company’s operations.• Monitor purchasing budget, prepare & maintain purchase orders of goods • Check shipment to ensure accuracy of goods• Monitor in-house inventory movement & transfer inc stock take.• Co-ordinates dispatch of stock with managers from different departments• Prepare correspondence, financial & data report, and sales statistics & forecast. • Auditing company’s expenses, staff performance, account payables & receivables – approving bills for payments.• Handle process of recruitment, promotion, training, workflow & payroll for staff.• Represent company to negotiate policies with suppliers• Schedule events & projects – promotion, company gathering.• Liaise with administrative, technical, management staff, contractors and others. Show less • Provided high standard support & secretarial services to managing director• Multi task – juggle from retail to management of various divisions internally (dealing with retail customers & business clients)• Fast learner – familiar with in house database, MYOB accounting software, using EFTPOS & POS system.• Preparing sales & stock report, business proposals, deal with documents of high confidential level. • Managing company’s Online Store (from uploading items to dispatching items) Show less
Office Manager/Personal Assistant
Sept 2014 - Dec 2016Personal Assistant
Aug 2012 - Sept 2014

CBRE
May 2017 - now* Develop and maintain good client relationships with the key client account personnel by responding to queries promptly, professionally, and effectively, and seeking guidance from the Account lead.* Manage lease databases using various software systems to ensure accuracy and timeliness of data and meet all critical dates. This includes data entry, support, and maintenance of records.* Actioning CPI and Variable Rent Reviews accurately and timeously, liaising with landlords and LPI in-country staff to communicate changes in rentals and request tax invoices. * Complete payment instructions for rent, property tax, utilities, and insurance payments as per lease obligations, to the correct vendor, at the correct frequency and amounts.* Undertake general administrative tasks as required for the account, including coordinating invoices, lease abstraction and maintaining files and records. * Liaise with lawyers for the documentation of rent reviews, lease renewals and variations, as required. * Organize the translation of legal documentation for LPI countries. * Complete project files for all lease renewals, rent reviews, lease exits and expropriation projects. * Create, update and present portfolio management reports.* Assist the Account Lead in Projects & Budgeting forecasts, analysing OPEX and rent reconciliation reports. * Provide general assistance to the Advisory & Transaction Services team where additional resource is required Show less • Provide administrative, secretarial support & assistance to the STAS team;• Draft, review & prepare correspondence, info memorandums, reports, presentations • Prepare minutes from meetings, documents from dictation, copy type and e-mail• Prepare monthly credit card reconciliations• Ensure file management systems are kept up to date and filing is undertaken on a regular basis• Liaise with internal & external clients - deal with all inquiries in a timely& efficient manner so as to ensure client’s expectations are met/exceeded• Prepare and process internal & external accounts and liaise with the Finance Departmentregarding payments and invoices• Coordinate marketing for sale campaigns to include (but not limited to) preparation of mediaadvertising schedules, website listings and liaising with external advertising agency for clientapprovals / pre-approvals, media advert bookings, draft advert preparation & editing;• Organise meetings, client activities & corporate functions within agreed budgets, catering arrangementsand room bookings• Provide assistance with organisation of conferences, including identifying venues, organisingentertainment & travel arrangements;• Maintain national director and the team’s calendars, travel booking & accommodation Show less
Assistant Property Portfolio Manager
Jul 2022 - nowPersonal Assistant
May 2017 - Jul 2022
Licenses & Certifications
- View certificate

InDesign CC 2019 Essential Training
LinkedInApr 2019 - View certificate

Word 2016: Advanced Tips and Tricks
LinkedInApr 2019
Honors & Awards
- Awarded to Ena LamSuper support CBRE December 1, 2019 Admin super support of the year
- Awarded to Ena LamEmployee of the Month CBRE Mar 2019 Recognised for my effort in assisting the wider team and upholding CBRE's RISE values.
Volunteer Experience
Pianist/Worship Leader
Issued by Auckland Baptist Tabernacle on Jun 2012
Associated with Ena Lam
Languages
- maMandarin
- maMalay
- koKorean
- caCantonese
- enEnglish
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