John Dedes - CRM, CIC, CPCU, GBDS, ARM, AAI, CISR, AIS

Experience

• 

  Skateworld

  Jan 1980 - now

  Co-Owner

  Family Business currently run by my sister - Chanel BellottoWorked in all capacities:Various Ownership Responsibilities, Marketing, Snack Bar, DJ, Skate Guard

• 

  Publix Super Markets

  Aug 1998 - Aug 2002

  Stock Clerk, Cashier

  While in college, worked during the school year and during the summers starting with bagging groceries, moving into a cashier position, and then a stock clerk.

• 

  Seminole Casualty Insurance Company

  Jan 2004 - Jan 2007

  Marketing Manager

  Employee of the Year 2005Employee of the Month June 2005Worked in various capacities including:Marketing Manager • Identify Prospective Agents• Recruit, Sign-up, and Setup New Agents• Contacted Current Agents on a Daily Basis for Customer Support• Review All Incoming Insurance Applications• Assisted Underwriting, Accounting, IT, and Mailroom DepartmentsComputer Systems Manager • Maintained Advantix, Ironman, and General Programs on Employee Computers• Assisted in Implementation of ImageRight Paperless System• Provided Technical Support for EmployeesMailroom/Filing Manager• Sorting New Mail and Handling Outgoing Company Mail• Oversee 3 File Room Employees• Order and Manage Supplies for Company• Created Excel Spreadsheets and Access Database to streamline ordering Show less

• 

  Brown & Brown Insurance

  Apr 2008 - now

  • Leadership and Coordination of Agency Management Workflow Definition for New Companywide Agency Management System• Insurance Operations Best Practice Definition and Proliferation Through the Retail Division• Facilitation of Communication and Collaboration Amongst Regional Insurance Operations Leaders• Review Results of Semi—Annual Insurance Operations Self-Reviews with Divisional Leadership• Assisting with Integration of Acquisitions into Existing and New Profit Centers• Reviewing Monthly and Quarterly Insurance Operations CSAs, Including Exceptions• Coordinate Training and Development Within the Insurance Operations Function• Founding member of Diversity, Inclusion, and Belonging Task Force Show less • Lead Operations, Technology, and Implementations• National Point Person on Large Group Technology Vendor• Served on Advisory Committee for National Resource Centers to Coordinate Implementation of Enrollment Technology Solutions for All Offices and ACA and Healthcare Compliance Solutions• Temporary Small Group Benefits Leader• Account Executive and Department Leader for Largest Client • Implemented New Tracking and Follow-up System for Service • Integrated Client onto Online Administrative Platform for Eligibility, Enrollment, and Affordable Care Act Reporting Purposes • Led Team Handling Technology Issues, Claims Issues, Billing Issues, and General Inquiries Show less

  • Director of Insurance Operations - Retail Division

    Nov 2016 - now

  • Employee Benefits Leader - SE Region

    Jun 2015 - Nov 2016

  • Marketing Manager

    Nov 2014 - Jun 2015

  • Employee Benefits Account Executive

    Apr 2014 - Nov 2014

  • Employee Benefits Marketing

    Oct 2013 - Apr 2014

  • Personal Insurance Advisor - Department Leader

    Feb 2013 - Oct 2013

  • Operations Leader - Insurance Operations Review

    Apr 2008 - Feb 2013