Anthony Kingsford

Experience

• 

  StarTek

  May 2006 - Apr 2007

  Sales & Service Representative

  Sales and service for a Wildblue Satellite internet account, responsible to take inbound sales and customer service calls, sell the services and resolve customer concerns.

• 

  StarTek

  Jun 2009 - Sept 2010

  Assisted management with a new site launch interviewing, hiring and training sales agents for Vonage and Time Warner Cable. Ensured agents progress with side by side coaching and call escalation. Inbound sales position for Vonage phone service. Consistently met or surpassed company expectations for sales, conversion rates and other metrics. Promoted to sales coach.

  • Sales Coach

    Jan 2010 - Sept 2010

  • Sales Agent

    Jun 2009 - Jan 2010
• 

  Jasper Contractors

  Aug 2011 - Dec 2011

  Account Manager

  Door to door sales position responsible for roof inspection to find and document and photograph, weather related damages from hail, wind or other damage to the integrity of the shingles. I focused on selling our roofing services, signing contracts and assisting customers through a home owner's insurance claim process including helping claims adjusters assess damage. Once approved by insurance I oversaw the installation of the new roof and collected payment from the customer.

• 

  Progrexion

  Feb 2012 - Aug 2013

  Sales Agent

  Inbound sales position selling credit repair services for Lexington Law Firm. Responsible for pulling and reviewing credit reports with clients, discovering their needs and tailor fitting our services to accomplish their credit goals.

• 

  Credit Corp

  Sept 2013 - Mar 2015

  Customer Relationship Manager

  Outbound/inbound collection position, make contact with customers via phone, email and mail. Responsible to negotiate payment of debts and follow through with the customers with payment arrangements.Accomplishments Consistently hit or exceeded company expectations for metrics and monthly collection targets. Recognized for outstanding achievement in March, June and October 2014.

• 

  Reliable Business Solutions Inc

  Mar 2015 - Oct 2017

  Small Business Owner

  Small business resource for companies with outstanding client invoices.I negotiate and facilitate payment of these accounts on behalf of partner firms while maintainsgood business relationships with clients and collection team.

• 

  Kingsford Law Offices

  Oct 2017 - Feb 2019

  Business Manager

  I oversaw all business operations including financial analysis and reporting, advertising, employee management, hiring, training and development, accounts payable/receivable and payroll. Conducted employee evaluations, addressed concerns to improve employeeperformance. Ensured that clients receive top notch services, and maintain client relationships. Identify problems and determined how to resolve them.

• 

  RE/MAX

  Mar 2019 - Dec 2021

  Realtor
• 

  Remax Associates

  Sept 2021 - Jan 2025

  Realtor
• 

  The Perry Group | REAL

  Jan 2025 - now

  Realtor