Vincent Hoang

Vincent Hoang

IT Support Technician

Followers of Vincent Hoang581 followers
location of Vincent HoangSaint John, New Brunswick, Canada

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  • Timeline

  • About me

    CCNA | VCP-DCV6 | VCP-DCV7 | JNCIA | OCI | RCNA | NSE1-3| FCA

  • Education

    • NBCC (New Brunswick Community College)

      2022 - 2023
      Diploma Network and System Administration/Administrator

      Subjects: Network Solutions, Windows Server Infrastructure Services, Microsoft 365, Amazon Web Services, Microsoft Azure, PowerShell, Linux.GPA: 4.0 + (Expected) - Degree Classification: Honours (Expected)

    • Jetking Noida Learning Center

      2013 - 2015
      Higher Diploma Infrastructure and Network Management Distinction

      Subjects: Electronics, Microsoft Windows Server, Linux Administration, VMware vSphere, Network Security & Ethical Hacking, Networking Infrastructure.GPA: 3.3 -Degree Classification: Distinction

    • NBCC (New Brunswick Community College)

      2022 - 2023
      Diploma Network and System Administration/Administrator 3.9
  • Experience

    • Abc Bakery

      Aug 2015 - Feb 2016
      IT Support Technician

      Network cabling setup, CCTV Installation, maintenance of PC/Laptop hardware and software, OS Installation, implement group policy based on company requirements.Firewall administration, rule analysis, and rule modification.Server, network device maintenance/run patches and monitor its result.Troubleshoot network-related issues via the phone, email, and remote tools in person or at the user’s location

    • TTC Infotech

      Mar 2016 - Oct 2016
      IT Support Specialist

      Work with ISP, vendor and suppliers for repair, maintenance and replacement of hardware and softwareSet up, install, configure and maintain computer hardware and software, internet cable and other related network devices,including servers and data.Manage and follow up with regular reports of IT assets (desktops, laptops, printers, audio visual equipment and UPS, camera) for related parties.Support users with incidents on hardware & software problems, coordinate and perform repair of minor problems with users’ and office devices within companyPerform regularly (monthly, quarterly) proactive maintenance and upgrades of desktops, laptops, printers, telephones and other devices, software licenses, propose improvements to network and IT infrastructure. Show less

    • NTT Communications

      Nov 2016 - Dec 2017
      System Integration Engineer

      Build Server & Storage hardware solutionsSet up/ Maintain server, backup and storage system for customers.Set up network device such as firewall, router, switch and network connectivity for customer. Diagnose hardware and software fault, solve technical and application problem.Support customer operation and do troubleshootingAddress simple technical issue and escalate that difficult issue to SI team and Higher Level.Regular visit customer sites and check their systemsGet customer's requirement correctly, and give feedback to Sales and SI Show less

    • Huyen Vu Join-Stock Company

      Feb 2018 - Apr 2019
      IT Executive Support Analyst

      Administration of Microsoft Mail Exchange Server and Office 365.Manage Microsoft Server Systems, Active Directory Domain (AD), Hyper-V, DNS, DHCP, and VMware vSphere virtualization.Assisted in the deployment and maintenance of network infrastructure, including switches, routers, and firewalls.Conducted routine network monitoring and maintenance to ensure network availability and stability.

    • NBCC (New Brunswick Community College)

      Jan 2022 - now
      Student

      PROJECTS:Sept 2022 - Window Server 2022 : Implement Domain Controller, 802.1X Wireless, Hyper-V Cluster, Redundancy for DHCP Service & IIS production Website, bulk users with PowerShell Scripting and deploy GPO, file-sharing,printer-sharing on Active Directory.Sept 2022 - AWS: Deploy EC2 instances in a custom Virtual Private Cloud to host IIS Web Server on the Public subnet and Database Server on the Private subnet based on N-tier security design and configure DNS records and Network Security Group so that user can access the web server by using FQDN.Jan 2023 - Microsoft Azure: Create an Azure Resource Group including Virtual Network with Subnet, Virtual Machine, and Virtual Network Gateway to set up a site-to-site Azure VPN with Pfsense Firewall on premises. Show less

    • AVASO Technology Solutions

      Sept 2022 - now
      Field Support Engineer

      Provide support for the configuration and installation of servers, network equipment desktop PCs, and related peripherals for various project and operational needs.Perform troubleshooting analysis of servers, workstations, and associated systems.Record technical issues and solutions in logs

    • Carbon60

      Jun 2023 - now
      • Infrastructure Engineer

        Oct 2023 - now
      • Summer Engineering Intern

        Jun 2023 - Oct 2023
  • Licenses & Certifications

    • CCNA: Introduction to Networks

      Cisco
      Mar 2023
      View certificate certificate
    • Oracle Cloud Infrastructure Foundations Certified Associate

      Oracle
      Jan 2022
      View certificate certificate
    • CCNA: Introduction to Networks

      Cisco
      Mar 2023
      View certificate certificate
    • IBM Certified Specialist - Enterprise Storage Technical Support V5

      IBM
      Jun 2017
      View certificate certificate
    • Proofpoint Certified Insider Threat Specialist 2023

      Proofpoint
      Apr 2023
      View certificate certificate
    • VMware Certified Professional 6 – Data Center Virtualization

      VMware
      Jan 2017
      View certificate certificate
    • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

      Cisco
      Mar 2018
      View certificate certificate
    • Juniper Networks Certified Associate, Junos (JNCIA-Junos)

      Juniper Networks
      Nov 2018
      View certificate certificate
    • Network Secuirty Associate 1-3

      Fortinet
      Nov 2017
    • CCNA: Switching, Routing, and Wireless Essentials

      Cisco
      Apr 2023
      View certificate certificate