Vincent Hoang

Experience

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  Abc Bakery

  Aug 2015 - Feb 2016

  IT Support Technician

  Network cabling setup, CCTV Installation, maintenance of PC/Laptop hardware and software, OS Installation, implement group policy based on company requirements.Firewall administration, rule analysis, and rule modification.Server, network device maintenance/run patches and monitor its result.Troubleshoot network-related issues via the phone, email, and remote tools in person or at the user’s location

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  TTC Infotech

  Mar 2016 - Oct 2016

  IT Support Specialist

  Work with ISP, vendor and suppliers for repair, maintenance and replacement of hardware and softwareSet up, install, configure and maintain computer hardware and software, internet cable and other related network devices,including servers and data.Manage and follow up with regular reports of IT assets (desktops, laptops, printers, audio visual equipment and UPS, camera) for related parties.Support users with incidents on hardware & software problems, coordinate and perform repair of minor problems with users’ and office devices within companyPerform regularly (monthly, quarterly) proactive maintenance and upgrades of desktops, laptops, printers, telephones and other devices, software licenses, propose improvements to network and IT infrastructure. Show less

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  NTT Communications

  Nov 2016 - Dec 2017

  System Integration Engineer

  Build Server & Storage hardware solutionsSet up/ Maintain server, backup and storage system for customers.Set up network device such as firewall, router, switch and network connectivity for customer. Diagnose hardware and software fault, solve technical and application problem.Support customer operation and do troubleshootingAddress simple technical issue and escalate that difficult issue to SI team and Higher Level.Regular visit customer sites and check their systemsGet customer's requirement correctly, and give feedback to Sales and SI Show less

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  Huyen Vu Join-Stock Company

  Feb 2018 - Apr 2019

  IT Executive Support Analyst

  Administration of Microsoft Mail Exchange Server and Office 365.Manage Microsoft Server Systems, Active Directory Domain (AD), Hyper-V, DNS, DHCP, and VMware vSphere virtualization.Assisted in the deployment and maintenance of network infrastructure, including switches, routers, and firewalls.Conducted routine network monitoring and maintenance to ensure network availability and stability.

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  NBCC (New Brunswick Community College)

  Jan 2022 - now

  Student

  PROJECTS:Sept 2022 - Window Server 2022 : Implement Domain Controller, 802.1X Wireless, Hyper-V Cluster, Redundancy for DHCP Service & IIS production Website, bulk users with PowerShell Scripting and deploy GPO, file-sharing,printer-sharing on Active Directory.Sept 2022 - AWS: Deploy EC2 instances in a custom Virtual Private Cloud to host IIS Web Server on the Public subnet and Database Server on the Private subnet based on N-tier security design and configure DNS records and Network Security Group so that user can access the web server by using FQDN.Jan 2023 - Microsoft Azure: Create an Azure Resource Group including Virtual Network with Subnet, Virtual Machine, and Virtual Network Gateway to set up a site-to-site Azure VPN with Pfsense Firewall on premises. Show less

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  AVASO Technology Solutions

  Sept 2022 - now

  Field Support Engineer

  Provide support for the configuration and installation of servers, network equipment desktop PCs, and related peripherals for various project and operational needs.Perform troubleshooting analysis of servers, workstations, and associated systems.Record technical issues and solutions in logs

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  Carbon60

  Jun 2023 - now

  • Infrastructure Engineer

    Oct 2023 - now

  • Summer Engineering Intern

    Jun 2023 - Oct 2023