Chris Kramer

Swimmer

669 followers

Orlando, Florida, United States

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Timeline
About me
Guest Experience Manager - Front Office at Walt Disney World
Education
- Auburn University
  2009 - 2013
  Bachelor of Science (BS) Marketing Southeast Conference Honor Roll
  Activities and Societies: Men's Swimming and Diving Scholarship Athlete on the Men's Swimming and Diving Team, where we were SEC Champions for the past 16 years. While there I was awarded SEC Honor Roll for my cumulative GPA. In all 4 years there I made NCAA Championship cuts. I was nominated by Auburn Athletic Department and attained admission to the NCAA Career Forum held in Indianapolis at the NCAA this past June.
- University of Central Florida – Rosen College of Hospitality Management
  2018 - 2020
  Activities and Societies: Magna Cum Laude Attended Graduate school while working full time at Walt Disney World as a Guest Experience Manager
Experience
- York YMCA swimming
  Jan 2006 - Jan 2009
  Swimmer
- Brett Hawke Swim Camp
  Jul 2010 - Aug 2011
  Coach
  Provided training and coaching support to young swimmers ages 8-18Facilitated instruction on proper swimming and safety techniquesAssisted with the selling of summer camp apparel and merchandise Assisted in hospitality for check-in/out and on duty nightly for all guests at camp
- Office Furniture Today
  May 2012 - May 2013
  Sales Assistant
  •Assisted with daily business and sales operations•Provided customers with detailed information regarding store furniture•Helped with the implementation of marketing and advertising strategies to boost sales•Gained sales thru in-store sales, telephone solicitation, as well as on-line marketing
- Athlete Network
  Feb 2013 - May 2013
  Intern
  Educated administration, coaches, current & alumni athletes on networking using Career Athletes.Grew my school’s network in both size & activity.
- Walt Disney World
  Aug 2013 - Oct 2016
  • Guest Experience Manager – Recreation o Provide direction to Cast Members to ensure smooth operation at all times of dayo Work closely with 5 other managers and other key partners within Disney World Resortso Portray the Disney 4 Keys Basics and Leadership Basics at all timeso Maintain a proper budget for all facets to ensure future successes and continual growtho Respond to emergency situations for both Cast and Guestso Maintain pools to appropriate Disney Standards through AFO Certification. Show less
  - Guest Experience Manager, Port Orleans
    Jan 2014 - Oct 2016
  - Management Intern - Recreation
    Jan 2014 - Jun 2014
  - Intern (Disney Yacht & Beach Club)
    Aug 2013 - Jan 2014
- Disney Experiences
  Oct 2016 - now
  Disney's Fort Wilderness Resort and Campground
  - Front Office Guest Experience Manager - Disney's Coronado Springs
    Apr 2024 - now
  - Guest Experience Manager Front Office - Disney's Pop Century
    Feb 2022 - Apr 2024
  - Recreation Guest Experience Manager - Fort Wilderness
    Jan 2017 - Mar 2022
  - Advanced Rescue Lake Patrol
    Oct 2016 - Jan 2017
Licenses & Certifications
- Aquatic Facility Operator (AFO)
  The Walt Disney Company
- CPR/AED/First Aid
  The Walt Disney Company