Melvin Xavier

Experience

• 

  Logica

  Jul 2006 - Feb 2010

  Functional Consultant

  Conducting design reviews and focus groups with internal and external stakeholders.Assisted the Product Centre Manager with assessing cross product and operational impacts of proposed development projects.Worked with RFP’s in providing inputs for designing solutions.Product Demonstrations for prospective customers.Ensure balance of understanding of the requirements, is maintained equally at all times throughout the team in a global delivery model by conducting workshops, training and presentations.Conducting Training sessions for both internal and external stake holders on the product usability and functionality.Coordinated with the Delivery team to ensure seamless transition from the Analysis phase to the Design phase.Involved in preparing rollout plans for system integration testing, user acceptance testing, communication and training.Worked extensively at the customer front of the Product Center to design, support and educate product users on the Products. Show less

• 

  CrimsonLogic Pte Ltd

  Feb 2010 - now

  Handle RFI and RFP assignments and coordinate with various stake holders to complete RFI and RFPCo-own an opportunity from lead generation to closureArchitect an appropriate technical solution to accommodate the customer's existing ecosystem and to meet new requirementsOptimize a solution's fit to the requirements of an opportunity plus the broader customer IT strategyHandle solution definition/fitment for projectsFormulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfactionManage relationships with partners, contractors and vendorsLead and coordinate cross functional teams and associated work streamsWork with internal (Project Teams) and external (Customer, Customer appointed external PMO, customer appointed external PRM and QA consultants) stakeholders to develop and drive strategic goals and key success factors identified, define technical specifications and detailed implementation plansOwn large or complex sales opportunities that need creative and complex solutionsFacilitation of customer product/application understanding through presentations demonstrations and benchmarksConduct scoping of customer requirements, prepare technical proposals and conduct technical presentation and solution demos for customersAssigned KRA/KPI's of Regional Revenue, Go-Get, Contribution Margin and Up-selling Show less Perform Pre-sales and Delivery Roles to support businesses in Middle East and Africa.Focal point of contact for customer.Responsibility for the success or failure of the project.Works very closely with the Team Leaders to ensure a shared understanding of expectations at each stage of the project (e.g., project scope, objectives, deliverables and schedule).Develops and maintains the overall project plan and monitors the execution of the plan against the approved time and cost and the business case and goals and objectives.Performing the functions of overall project management - preparing, planning, organizing, monitoring, leading, and supporting the change.Provides regular project status reports to the Project Director.Responsibility for selection of technology.Responsibility to advice development team on technology usage.Conduct interviews and workshops with stakeholders to develop intimate understanding and appreciation of customers’ needs.Articulate customers’ needs and drive the bid team consisting of implementation and IT infrastructure teams to brainstorm, design and develop the appropriate solutions for the customers.Conduct research on global best practicesConduct technical presentation and solution demonstrations for customers to convince the customer of the value of the solution proposed. Show less Working in designing functional solutions and consulting and pitch development.Conducting scoping of customer requirements, prepare technical proposals and conduct technical presentation and solution demos for customers.Developing POC (Proof of Concept)/Prototypes.Involved in preparing RFI, RFP, Proposals as part of the Consulting Division.Working with management in negotiation with vendors.Perform Client Management for the Delivery Projects and new opportunities within the MEA Business. Show less

  • Assistant Vice President [Digital Government] at CrimsonLogic Pte Ltd

    Apr 2022 - now

  • Senior Director

    Jul 2020 - Apr 2022

  • Director

    Dec 2017 - Jul 2020

  • Senior Manager

    Dec 2016 - Nov 2017

  • Business System Manager

    Aug 2015 - Nov 2016

  • Business System Manager

    Dec 2014 - Jul 2015

  • Program Manager

    Sept 2013 - Nov 2014

  • Program Manager

    Oct 2011 - Aug 2013

  • Lead Consultant/Senior Lead Consultant

    Apr 2011 - Sept 2011

  • Senior Consultant

    Nov 2010 - Mar 2011

  • Presales Consultant

    Feb 2010 - Oct 2010