Deepinder Singh Rattan

Experience

• 

  Durian Industries

  Jul 2012 - Feb 2016

  General Manager

  Duties• Bringing the latest trends to the high street at affordable prices. • Recruiting, training, appraising and supervising staff. • Taking the time to coach colleagues by example every day, on and off the shop floor. • Maintaining awareness of market trends in the retail industry, and monitoring what local competitors are doing. • Working in collaboration with the inventory/warehouse departments.• Assisting in the preparation monthly payroll and accounting reports. • Ensuring the necessary health and safety checks are completed daily. • Analysing sales figures and forecasting future sales volumes to maximise profits. • Strive for team consensus and win-win agreements; Ensure discussions and decisions lead toward closure• Dealt with all issues that arise from staff or customers (complaints, grievances).• Proposed innovative ideas to senior management to increase sales and brand perception. Show less

• 

  Leon's Furniture

  Mar 2016 - now

  • Used suggestive and step wise selling techniques to generate sales.• Utilize elevated levels of sales and service to maximize sales performance & meet sales goals• Accurately completing cash register and sales terminal transactions.• Represented the store in a professional and positive manner.• Created and maintained long-term relationships with regular customers.• Providing highest level of customer service, while following company procedures• Answered inbound calls and assisted customers with account and sales management issues• Assisted customers with choices by providing them with information about products.• Follow-up and call existing customers for outstanding payments, back order fill reports and deliveries. Show less

  • Sales Manager

    Sept 2023 - now

  • Merchandise Manager

    Dec 2020 - Sept 2023

  • Warehouse Manager

    Mar 2019 - Dec 2020

  • Customer Care Manager

    Mar 2018 - Mar 2019

  • Assistant Warehouse Manager

    Aug 2017 - Feb 2018

  • Sales Representative/Customer Service

    Mar 2016 - Aug 2017