
Debbie Krapfl
Account Manager

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About me
Account Relationship Manager
Education

Moraine Park Technical College
1991 - 1994Associates Health Information ManagementActivities and Societies: Active in AHDI and AHIMA
Experience

Accentus, Inc.
Aug 1991 - Dec 2012Account ManagerManaged relationships for accounts utilizing our dictation transcription software and/or services.

Nuance Communications
Dec 2012 - Mar 2021Customer Success ExecutiveAs a Customer Success Executive - I work diligently to maintain priority goals of satisfaction, retention and renewal through strong relationships developed and maintained within my assigned book of business - which leads to a trusted partnership between client and company as I bridge the gap between sales and support.

DeliverHealth
Mar 2021 - Jun 2022As a Customer Success Executive, I work hard for my clients to bridge the gap between sales and support, ensuring successful utilization/optimization of products or services purchased. By fostering strong relationships with my clients and having an in-depth understanding of short and long-term goals, it is my responsibility to help clients reach their goals through our trusted partnership, allowing for company expansion through upsell/cross-sell opportunities.
Customer Success Manager
Mar 2021 - Jun 2022Customer Success Manager
Mar 2021 - Jun 2022Customer Success Manager
Mar 2021 - Jun 2022

MoveDocs
Jul 2023 - nowAccount Relationship Manager
Licenses & Certifications

RHIT
AHIMAOct 1994
Volunteer Experience
Food Pantry Volunteer
Issued by Second Harvest Food Bank, Central Wisconsin on Aug 2021
Associated with Debbie Krapfl
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