Angela Ignazio

Experience

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  Caris Life Sciences

  Aug 2009 - Aug 2016

  As a member of the Reporting team, I was responsible for ensuring testing results and patient information were accurate prior to the release of reports to the ordering physician and patient. Produced monthly metrics reports using advanced spreadsheet functions in Microsoft Excel. Reviewed, organized, and archives medical records and quality-related paperwork. Created and edited standard operating procedures, job aides, and competency scorecards. Periodically audited standard operating procedures and job aides to ensure they remained up to date. Performed User Acceptance Training (UAT) with the IT department to ensure accuracy and consistency of changes to the company’s laboratory information systems. Show less As an Accessioner III, I worked cross-functionally with various departments including Client Services, IHC, Distribution, Pathologists’ Assistants, and the Reporting team to ensure any discrepancies in patient information, ordering, pathology, or reporting were resolved in a timely and professional manner. Identified and resolved issues across multiple teams through a complete understanding of the laboratory workflow. Maintained laboratory supply inventory, including supply chain requests with the purchasing department, in accordance with established policies and procedures. Created new, and managed existing, patient cases, including processing new specimens and updating relevant documentation in order to ensure accurate chain of custody records. Responsible for filing, tracking, retrieval, and accurate record keeping of protected health information, both onsite and at third-party facilities. Show less

  • Reporting Quality Control Specialist III

    Jun 2013 - Aug 2016

  • Specimen Processing Clerk III

    Aug 2009 - Jun 2013
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  Sonora Quest Laboratories/ Laboratory Sciences of Arizona

  Oct 2016 - Mar 2019

  Specimen Management Coordinator

  As a member of the Specimen Prep department, I was responsible for ensuring accurate data is entered in Netlims and the proper specimens are received to perform the testing requested. This position is in a team setting, fast-packed, and requires attention to detail. Accurately enter patient data, test codes, and notes into each case per the requisition received. Compiles daily and weekly productivity into an excel scorecard to calculate proper averages based on cases entered against the time of hours worked. Researching team members daily errors to ensure proper resolution and entering this information into the daily and weekly scored in Excel. Delivers specimens to proper departments and floors as needed, including filling out proper log sheets for each individual department, if required. Collects team members paperwork, specimens, and problem cases to ensure timely delivery and resolution. Complies with all safety rules and regulations. Understands the importance of proper log keeping, filing/separation of paperwork, and ensuring quality work for each individual patient.  Assists other team members and departments in researching lost specimens and/or requisitions. Show less

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  GlobalMed Telemedicine

  Mar 2019 - Jun 2020

  As the Document Control Specialist, I was responsible for ensuring the Quality Management System (QMS) procedures and changes to procedures were followed and training documents were completed. I also participated in ISO audits and assisted in correcting the findings. Initiate, review, and approve document changes, engineering changes, drawings, and corrective and preventive actions. Create standard operating procedures, policies, work instructions, forms, and excel spreadsheets for tracking purposes. Assign document control numbers to any newly created documents. Upload documents and records into designated section of SharePoint. Part of Change Advisory Board (CAB) for Engineering Changes. Assist with internal audits and documentation. Create and update the company organizational chart bi-weekly.Achieved ISO 13485:2016 Certified Internal Auditor (Medical Device Management and Management Systems) Show less As a Quality Control Technician, I was responsible for ensuring all incoming parts were properly received into Oracle NetSuite and that the documentation matched the parts received. This included matching the part number, revision, and quantity from the Item Receipt to the parts received and the current drawing uploaded into SharePoint. Inspect and test cameras, microphones, monitors, and other telemedicine merchandise for defects, faulty operation, and overall appearance. Perform inspections on incoming materials and review final products to ensure quality specifications are met. Record all required data, including but not limited to, measurements, supplier, quantity, acceptable quality limit (AQL), purchase order (PO) number, and revision on incoming quality control (IQC) form. Track all product/part failures in an excel spreadsheet and create graphs to show the failure rate of products and failure types by supplier. Transfer product within NetSuite to proper designated locations. Create, investigate, transfer, and close out non-conforming material reviews (NCMR) within NetSuite for any non-conforming product. Show less

  • Document Control Specialist

    Sept 2019 - Jun 2020

  • Quality Control Technician

    Mar 2019 - Sept 2019
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  Ball Corporation

  Aug 2020 - now

  As a QA Chief, I am responsible for ensuring records are properly kept, inspections are completed, and product is kept up to quality standards set forth by the company and the purchaser. I have also been responsible for the creation and editing of Standard Operating Procedures (SOP), Work Instructions, Forms, and Spreadsheets. Ensures the quality of the product is consistent throughout the shift as well as matching standards at label changes. Researches any pallet tags that are found out of place, cannot be scanned by the de-palletizer operator, or that might be on a pallet returned to QA by the sorter without an HFI tag. Notifying other departments and areas if there are any issues regarding pallet tags, pallets, can quality, Pressco camera functionality and Pressco camera rejects. Working on Pressco cameras to ensure they are properly functioning and correcting any issues that may occur. Also, contacting Pressco support, if needed. Reviewing and editing documents that need to be validated or updated. Work Instruction creation for Quality and Production. Proposed the implementation of the revision and reference blocks currently found on newer documents located on the Glendale SharePoint. Assisting in Graphics with label qualifications, graphic change guide and packet creation, creation of line standards, receiving new standards and plates into BIGG and ordering standards or plates, if needed. Running, updating, and distributing HFI Inventory Reports to upper management that is broken down by line, size, defect, label, quarter, year, and crew. Show less

  • Customer Fulfillment Specialist

    Aug 2023 - now

  • Plant Graphics Technician

    Jul 2022 - Aug 2023

  • Chief Quality Technician

    Aug 2020 - Jul 2022