Kristin Allan

Kristin Allan

Customer Service/System Support

Followers of Kristin Allan2000 followers
location of Kristin AllanNorth Sydney, New South Wales, Australia

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  • Timeline

  • About me

    Director at HR Transformation, EY People Advisory Services

  • Education

    • Macquarie University

      2000 - 2002
  • Experience

    • Time Magazine

      Jan 1997 - Jan 1999
      Customer Service/System Support
    • Clifton & Associates, Inc.

      Jan 2006 - Aug 2007
      Facility Manager

      •Coordinating a team of 16 staff•Organising internal, external and regional events•Assistance in training of new and existing staff •Develop and implement new processes and procedures •Rostering of casual staff•Managing a schedule of 50 training rooms•Liaise with Account Managers and BDMs, pass on new sales leads•Investigate issues and implement preventative measures

    • Talent2

      Aug 2007 - Mar 2010

      Design and sales of comprehensive Managed Learning Services across the Talent2 Optimise business. Develop client networks to ensure on-going sales and referrals. Build Talent2 profile as a Managed Learning Service provider in the market place.•Responsible for liaising with HR Manager/Consultants •New client acquisition through client visits, cold calling and referrals.•Developing new products to cater to the market and client needs.•Developing marketing strategies, campaigns and tiered service offerings to our client segments. •Developing new marketing leads and delivering strategic marketing plans Show less Responsible for the design and management of programme administration and logistics processes as a Learning and Development specialist. This included managing projects and people in both call centre and learning and development environments. From managing in-house training programs, acquisition and retention campaigns and working with leading organisations in the financial services, aviation, telco, government and media sectors•Operations management and client service delivery•Team leadership, management, development and training•Systems, processes and technology•Client negotiations•Revenue and profitability Show less

      • Business Development Manager

        Jul 2009 - Mar 2010
      • NSW Service Delivery Manager

        Aug 2007 - Jul 2009
    • Vantage Recruitment

      Apr 2010 - Dec 2011
      Recruitment Consultant

      Working within a team specialising in Accounting & Finance, recruiting executive level roles ranging from $70 000 - $250 000 within the Financial Services sectors.•Manage the end to end recruitment process to source high calibre candidates for a variety of roles•Forge strong working relationships with external suppliers to maximise our exposure to the candidate market and deliver tailored recruitment solutions to the business •Build knowledge and network within the financial services sector•Maintain accurate records on designated systems throughout the recruitment process•Partner with hiring managers to understand the candidate profiles and business requirements for vacant roles •Facilitate the candidate selection and offer process Show less

    • Australian Institute of Management NSW & ACT

      Jan 2012 - Dec 2012
      Client Account Manager
    • DDG - Daya Dimensi Global

      Jan 2013 - Apr 2018

      SF [SAP] BizX certified on the following SuccessFactors Mastery modules:• Intro to Mastery, Recruiting Management, Recruiting Marketing, Learning Management Sysytem Responsibilities and Duties include:• Managing project and client relationship throughout the SF BizX implementation process• Facilitating discovery meetings with the client to assist in defining the most appropriate implementation strategy to support client’s business needs and requirements• Provide best-practice guidance on client and system processes • Develop and facilitate train-the-trainer [TTT], administrative and reporting training to clients • Striving to work consistently within projects timelines and budget while maintaining a high level of client satisfaction Show less

      • Team Lead - [SuccessFactors] Resourcing, Onboarding and Learning

        Jul 2015 - Apr 2018
      • SuccessFactors Functional Lead

        Jan 2013 - Jun 2015
    • EPI-USE

      Apr 2018 - Apr 2021
      SuccessFactors Recruitment Execution and Onboarding Consultant/Solution Architect
    • EY

      May 2021 - now
      • Director at HR Transformation, EY People Advisory Services

        Jul 2023 - now
      • Senior Manager at EY People Advisory Services

        May 2021 - Jul 2023
  • Licenses & Certifications

    • SAP Certified Application Associate - SAP SuccessFactors Learning Management 2020

      SAP Certified Application Associate - SAP SuccessFactors Learning Management 2020
      View certificate certificate
    • SAP Certified Professional Application Consultant for SAP SuccessFactors Recruiting Marketing

      SAP SE
      View certificate certificate
    • SAP Certified Professional Application Consultant for SAP SuccessFactors Recruiting Management

      SAP SE
      Apr 2020
      View certificate certificate
    • SAP Certified Application Associate - SAP SuccessFactors Onboarding 2.0 2020

      SAP SE
      Jan 2020
      View certificate certificate
    • SAP Certified Application Associate - SAP SuccessFactors Recruiting Management 2019

      SAP SE
      Feb 2013
      View certificate certificate
    • SAP Certified Application Associate - SAP SuccessFactors Employee Central 2020

      SAP
      Sept 2020
      View certificate certificate
    • SAP Certified Professional Application Consultant for SAP SuccessFactors Onboarding 1.0

      SAP
      Sept 2020
      View certificate certificate