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Mark Crase

Mark Crase

Salesforce Intern

Followers of Mark Crase65 followers
location of Mark CraseCincinnati, Ohio, United States

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  • Timeline

  • About me

    Procurement Manager

  • Education

    • Western Governors University

      2022 - 2026
      Bachelor of Science - BS Cybersecurity and Information Assurance

    • Warren County Career Center

      2016 - 2017
      Microsoft Certified Solutions Associate

  • Experience

    • Easter Seals TriState

      Jun 2016 - Sept 2016
      Salesforce Intern

      Responsible for creating reports and dashboards on Salesforce.Drafted Help Documentation on how to perform various tasks.Created a ticket system in Salesforce to track issues, suggestions, and time spent.Worked with users to resolve issues relating to various Salesforce tasks.

    • Quanexus

      Dec 2017 - Nov 2020
      Data Technician

      Backup Montioring, Desktop Troubleshooting, Python Development, API Integration, Process Automation, Customer Service, Desktop Support, Hardware Diagnostics

    • Guaranteed Rate

      Feb 2021 - Mar 2021
      IT Technician

    • Pomeroy

      Jun 2021 - Jan 2022
      Disposition

    • Quanexus

      Jan 2022 - Sept 2023
      IT and Procurement Engineer

      Trainer for Level 1 Techs, IT Hardware Provisioning, Microsoft 365 Migrations, Disaster Recovery, Incident Response

    • Skynet Innovations

      Sept 2023 - now
      Procurement Manager

  • Licenses & Certifications

    • CompTIA Server+

      CompTIA
      Aug 2017

    • CompTIA Network+

      CompTIA
      Sept 2023

    • CompTIA A+

      CompTIA
      Mar 2017

    • ITIL Foundation Level

      PeopleCert
      Nov 2022

    • NSE 1, 2, 3

      Fortinet
      Feb 2020