Ramakant Sharma

Ramakant Sharma

Network Engineer

Followers of Ramakant Sharma322 followers
location of Ramakant SharmaGurgaon, Harianá, Índia

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  • Timeline

  • About me

    VIP Support, Onsite Support , Crestron AV Support , Crystal AV Support, MS Teams meetings setup. Teams Webinars , Live event Teams, Teams Townhall meeting. MS Office 365 apps support

  • Education

    • St. John's College Agra

      2007 - 2009
      Bachelor's degree Computer Science 55
  • Experience

    • Vatika Group

      Jan 2010 - Dec 2013
      Network Engineer

       Hardware installation and up gradation,  Installation of Other recommended software’s e.g. MS office , Adobe Acrobat reader ,AutoCAD, Photoshop and other office related software’s.  performance check. Hardware change, Disk management , Preventive maintenance ,  installation of Antivirus trouble shooting internet issues , Provide investigation, diagnosis, resolution and recovery for hardware/software problems. working with printers, installation and troubleshooting network and local printers and scanners  Updating current infrastructure;Deploying new equipment; Desktop/Laptop on-site and phone support;Printer/Fax support; Working With Third party Softwares like Biometric, Viewwise  Backup procedure –  Ntbackup, Symantec Veritas 11d,Full backup,incremental backup etc  Providing support for blackberry devices e.g mail configuration backup , restoration of backup etc . Troubleshooting LAN issues Working on layer3 Cisco Switches-Configuring,VLAN creation,Backup and restoration. straight cabling  Working with remote desktop tools, Experience on resolving the queries through VNC, Dame Ware, Teamviewer etc. Projector setup Managing and Providing Internet as per the requirement through proxy server (Bluecoat) Audio- Video Conferencing . Knowledge of UTM device Cyberoam for Internet traffic management and policy. Show less

    • M3M India Private Limited

      Jan 2013 - Jul 2017
      Executive IT

       M3M INDIA PVT LTD. (Dec 9- 2013 to till date) Working as a Executive IT, handling Vendor Coordination Monthly Reports Asset Management and also handling FMS/Hardware calls for Desktop, Laptop & Printers.Managing network and windows infrastructure.

    • Ascentis India Project Pvt ltd

      Apr 2016 - Aug 2018
      Network Engineer
    • CMS IT Services

      Sept 2018 - Oct 2020
      • Sr Specialist

        Oct 2020 - Oct 2020
      • Team Lead

        Sept 2018 - Sept 2020
    • Hcl-technologies

      Sept 2020 - now
      Technical Support Specialist
  • Licenses & Certifications

    • Microsoft Office 365

      Microsoft
    • Microsoft Certified IT Professional: Installation and Configuration for Microsoft Dynamics NAV (MCITP)

      Microsoft
    • Cisco Certified Network Associate Industrial (CCNA I)

      Cisco
    • Technical Help Desk (Microsoft)

      Brainbench
      Jul 2015
      View certificate certificate
    • ITIL Service Operation

      ITIL Certified