Talk to sales Try for Free
Ramakant Sharma

Ramakant Sharma

Network Engineer

Followers of Ramakant Sharma322 followers
location of Ramakant SharmaGurgaon, Harianá, Índia

Connect with Ramakant Sharma to Send Message

Connect

Connect with Ramakant Sharma to Send Message

Connect

  • Timeline

  • About me

    VIP Support, Onsite Support , Crestron AV Support , Crystal AV Support, MS Teams meetings setup. Teams Webinars , Live event Teams, Teams Townhall meeting. MS Office 365 apps support

  • Education

    • St. John's College Agra

      2007 - 2009
      Bachelor's degree Computer Science 55

  • Experience

    • Vatika Group

      Jan 2010 - Dec 2013
      Network Engineer

       Hardware installation and up gradation,  Installation of Other recommended software’s e.g. MS office , Adobe Acrobat reader ,AutoCAD, Photoshop and other office related software’s.  performance check. Hardware change, Disk management , Preventive maintenance ,  installation of Antivirus trouble shooting internet issues , Provide investigation, diagnosis, resolution and recovery for hardware/software problems. working with printers, installation and troubleshooting network and local printers and scanners  Updating current infrastructure;Deploying new equipment; Desktop/Laptop on-site and phone support;Printer/Fax support; Working With Third party Softwares like Biometric, Viewwise  Backup procedure –  Ntbackup, Symantec Veritas 11d,Full backup,incremental backup etc  Providing support for blackberry devices e.g mail configuration backup , restoration of backup etc . Troubleshooting LAN issues Working on layer3 Cisco Switches-Configuring,VLAN creation,Backup and restoration. straight cabling  Working with remote desktop tools, Experience on resolving the queries through VNC, Dame Ware, Teamviewer etc. Projector setup Managing and Providing Internet as per the requirement through proxy server (Bluecoat) Audio- Video Conferencing . Knowledge of UTM device Cyberoam for Internet traffic management and policy. Show less

    • M3M India Private Limited

      Jan 2013 - Jul 2017
      Executive IT

       M3M INDIA PVT LTD. (Dec 9- 2013 to till date) Working as a Executive IT, handling Vendor Coordination Monthly Reports Asset Management and also handling FMS/Hardware calls for Desktop, Laptop & Printers.Managing network and windows infrastructure.

    • Ascentis India Project Pvt ltd

      Apr 2016 - Aug 2018
      Network Engineer

    • CMS IT Services

      Sept 2018 - Oct 2020

      • Sr Specialist

        Oct 2020 - Oct 2020

      • Team Lead

        Sept 2018 - Sept 2020

    • Hcl-technologies

      Sept 2020 - now
      Technical Support Specialist

  • Licenses & Certifications

    • Microsoft Office 365

      Microsoft

    • Microsoft Certified IT Professional: Installation and Configuration for Microsoft Dynamics NAV (MCITP)

      Microsoft

    • Cisco Certified Network Associate Industrial (CCNA I)

      Cisco

    • Technical Help Desk (Microsoft)

      Brainbench
      Jul 2015
      View certificate certificate

    • ITIL Service Operation

      ITIL Certified