Brooke Wilson

Brooke wilson

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location of Brooke WilsonGrand Prairie, Texas, United States
Phone number of Brooke Wilson+91 xxxx xxxxx
Followers of Brooke Wilson151 followers
  • Timeline

    Apr 2020 - Nov 2021

    Assistant Manager

    MOOYAH Burgers Fries and Shakes
    Nov 2021 - Jan 2023

    Barista (Team Lead)

    Starbucks
    Current Company
    Feb 2023 - now

    Shift Lead

    Smoothie King (SKFI)
  • About me

    Former Operations Control Intern at J.P. Morgan Chase

  • Education

    • Tarrant county college

      2018 - 2026
    • Dallas college

      2023 - 2024
      Associate's degree international business/trade/commerce junior

      Activities and Societies: N/A N/A

  • Experience

    • Mooyah burgers fries and shakes

      Apr 2020 - Nov 2021
      Assistant manager

       Presented Manager with a positions chart to provide a proficient backline. Increased customer satisfaction rate from a Yelp rating of 3.8 to a 4.1 Cut labor by 10% by keeping track of everyone’s breaks and what time they clock in and out. Be able to work 40+ hours a week. Keep an organized food line by cleaning and expediting the floor.

    • Starbucks

      Nov 2021 - Jan 2023
      Barista (team lead)

       Be able to multi-task.  Remember over 20 different combinations of Coffees, teas, and refreshers. Provide great teamwork with staff of 4-6 baristas.  Provide great speaking skills. Possess empathy when having customer complaints. Be able to step up when shift must step off the floor. Created a combination of drinks with speed. Always communicate with your fellow baristas.  The Ability to help guide new baristas as they grow. Understand and obtain knowledge about Coffee. Show less

    • Smoothie king (skfi)

      Feb 2023 - now
      Shift lead

       Provide great Customer service. Communicate with scheduled staff on the goals and objectives. Be able to work 40 -50 hours per week. Decreased drive time by more than 50% from 3 minutes to 1 min. 30 sec. Creating a positions chart for an efficient flow on the floor and off.

  • Licenses & Certifications