Manish Madan

Manish Madan

Operations Supervisor

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location of Manish MadanDelhi, India

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  • Timeline

  • About me

    Customer Success || SaaS || Driving Growth || Gen AI Solutions || Enterprise Transformation

  • Education

    • Delhi University

      2011 - 2014
      Bachelor of Science - BS Mathematics
    • Institute of Management Technology, Nagpur

      2017 - 2019
      PGDM Marketing

      Activities and Societies: Member of Cyclops - The Operations Form of IMT Nagpur

  • Experience

    • Larsen & Toubro

      Jun 2014 - Apr 2016
      Operations Supervisor

      • Creation of purchase orders and maintain records for the vendor deals and payments• Responsible for leading the team and maintaining & analyzing financial data for supply chain and procurement in various projects at L&T• Responsible for Order Placement Timing, Supply/Demand Alignment, Material Replenishment, and Supplier Performance

    • Tata Motors

      Apr 2018 - Jun 2018
      Summer Intern

      • To increase the awareness and generate leads of Tata Winger• Explored business opportunities for Winger by engaging the corporates, contractors & hospitals• Understanding the product-Winger & its variants• Competitor Analysis – Winger & Competitor’s variants• Mapping the territory - Gurugram & Faridabad• Determining the fleet of the vehicle with the Private Contractors• Questionnaire development and taking feedback (Performance, Spare Parts, Service Cost, VAS)• Suggesting methods to identify opportunities and execution of 4 promotional activities Show less

    • Info Edge India Ltd

      Jan 2019 - Oct 2021

      • Promoted Sales & Adoption of SaaS Platforms during global pandemic to assist remote working environment for Delhi/NCR• Increase the revenue growth of Cloud Business / Enterprise solutions to all sale of accounts across diverse industry verticals • Leverage sales expertise to promote products and capitalized on upsell opportunities• Devise strategies to shape future product offerings to drive sales/business development • Training Sales Team and Clients on Regular Basis with respect to SaaS / Cloud Platforms • Work closely with product & customer success teams to develop a strong culture of innovation & relentless emphasis of customer relationships • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns • Extend primary support to internal stakeholders & customers for efficacious product utilization Show less • Responsible for naukri.com's Enterprise Solution Sales (Recruitment Automation Platforms) for Noida Region • Expanded customer & revenue base for cloud business solution to Retail & Existing segments across various industries • Acquired new clients , cross & upsell to existing clients for ATS & Referral Program • Trained and collaborated with 60+ team members to drive product visibility to clients by various strategies & initiatives • Worked closely with implementation & customer success teams to ensure effective & efficient utilization of product Show less

      • Manager

        Apr 2020 - Oct 2021
      • Deputy Manager - Corporate Sales

        Jan 2019 - Apr 2020
    • Leena AI

      Nov 2021 - now
      • Associate Director

        Jul 2023 - now
      • Customer Success Manager

        Nov 2021 - Jun 2023
  • Licenses & Certifications

    • Personal Excellence

      Dale Carnegie Training
      Feb 2018
    • High Impact Interview

      Dale Carnegie Training
      Aug 2018