Experience

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  Direct chassislink inc. (dcli)

  Jun 2019 - Sept 2021

  Data integrity analyst

  ✓ Ensured high-quality data accuracy and integrity by analyzing and resolving data issues, enabling stakeholders to make reliable, data-driven decisions.✓ Leveraged SQL to identify areas of underbilling, driving revenue recovery and enhanced billing accuracy. ✓ Collaborated with technical teams to optimize and automate data cleansing processes, resulting in improved efficiency and minimized manual efforts.✓ Led a successful initiative to enhance an existing business process, leading to accurate and streamlined billing operations.✓ Developed and documented standard operating procedures (SOPs) to ensure consistency, efficiency, and knowledge retention. Show less

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  Wells fargo

  Sept 2021 - Sept 2023

  Senior technology business systems consultant

  ✓ Partnered with business stakeholders and end users to manage and maintain high-quality commercial banking client data.✓ Played a key role in implementing a new business system, ensuring commercial banking client records complied with high-quality data standards.✓ Identified and implemented process improvements to streamline operations and enhance system performance.✓ Empowered stakeholders with data-driven insights by analyzing and transforming data into insightful metrics and compelling data visualizations.✓ Led training sessions for end users, facilitating a smooth transition and successful adoption of new systems and processes. Show less

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  Octapharma plasma, inc.

  Oct 2023 - Oct 2024

  Business analyst

  ✓ Served as a liaison between business stakeholders and development teams, ensuring clear communication and alignment of business objectives with technical solutions.✓ Led requirements gathering & elicitation meetings with business stakeholders and translated business requirements into actionable specifications for development teams.✓ Facilitated and conducted user acceptance testing (UAT) to ensure technical solutions met business requirements, contributing to successful project delivery.✓ Championed continuous business process improvements and JIRA automation strategies, leading to streamlined workflows and enhanced efficiency.✓ Developed clear, intuitive business process flow models to ensure transparency and shared understanding of complex business processes. Show less

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  Glencore

  Mar 2025 - now

  Business analyst