Kelvis Terrero, MBA

Experience

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  Sprint

  May 2006 - Oct 2008

  RF Engineer

  Established and maintained network parameter settings for wireless communication networks, alongside customer complaint ticket verification and data processing & analysis for pre/post drive test collection of site performance. Tasked with performing constant evaluations on network KPIs to optimize the performance of current wireless networks, designing RF schematics for developing a new wireless network, and ensuring adherence to regulatory standards. Steered responses to identify compliance questions, concerns, inquiries, and investigations, resulting in positive technical and performance outcomes. Responsible for System/Network monitoring and service measurement reports analysis to identify deviant Stats and hardware outages while streamlining timely resolutions of issues to reduce their impact on the customers.Key Contributions & Accomplishments:• Pioneered the administration of quality management initiatives in various areas, including risk management, process compliance, and performance improvement in compliance with regulatory guidelines and standards.• Achieved measurable outcomes that added value to the company by developing drive routes for testing, performing network optimization from design to implementation, and facilitating continuous process improvements. Show less

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  MetroPCS

  Nov 2008 - Aug 2011

  RF Engineer

  As performance engineer identify root cause for performance impact/degradation and resolve inefficiencies to restore site performance while participating on cell site integration, including shakedown, data processing, and optimization. Capacity planning and implementation for both Macro Cell Sites and DAS Systems. Coordinated performance analysis of the system, including SM Reports, Drive Test Data, and more, to identify and troubleshoot RF Problem Areas (Site/Cluster deviant stats).Key Contributions & Accomplishments:• Aligned the organization for growth by recommending physical and parameter changes and executing timely optimizations to improve network performance KPI.• Executed strategies for analyzing equipment, identifying improvement areas, and utilizing digital software in communicating relevant data to appropriate departments within the organization.• Successfully developed budgets conducted studies, and recommended equipment, including site selection and antenna design based on client RF technology, quality & availability assurance, and other business requirements. Show less

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  American Tower

  Aug 2011 - May 2023

  Spearheaded and organized the development, technical implementation, and network performance management for multiple wireless connectivity solutions across various high-capacity venues, including stadiums, racetracks, etc. Championed the strategic planning and supervision of all system testing, integration, carrier onboarding, and optimizations for systems providing wi-fi and wireless technologies (3G, 4G‐LTE, and 5G‐NR‐initial phases) as needed. Facilitated a collaborative approach in updating and implementing operational policies by consulting internally with leadership and staff to validate organizational processes and procedures in compliance with regulatory guidelines and recommendations. Show less Retained by management to oversee the scope development, engineering design/performance, implementation, commissioning & integration, and optimization for wireless connectivity solutions. Also update documentation, and corresponding training to optimize processes and implement improvement strategies in achieving organizational objectives.Provided guidance and oversaw multiple engineering projects by effectively planning & deploying resources, managing schedules & estimates/costs, driving the systems integrations & acceptance. Finally, delivering results and preparing timely reports for the company executives (upper management) instrumental in decision-making. Show less Acted as a subject matter expert on engineering RF performance for large public venues/special projects by collaborating with customers and OEMs to highlight client needs and develop adequate solutions to handle the cost-effective and emerging technological coverage and capacity requirements. Managed system verifications, commissioning/integration, post‐onboarding troubleshooting, and advanced-level system optimization, encouraging company-wide collaborations to ensure project optimization from initiation to finalization. Monitored, trained, and supervised internal engineers & contractor resources, significantly contributing to engineering resource planning, cost analysis, and venue-based OEM selection reviews. Show less

  • Sr Engineer, Network Performance Management

    Apr 2021 - May 2023

  • Principal Engineer, Large Public Venues

    Nov 2018 - Mar 2021

  • Senior RF Engineer

    Aug 2011 - Oct 2018
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  Amazon

  Jul 2023 - now

  Pathways Operations Manager