Laura Powell

Experience

• 

  UNC Wilmington

  Jan 1988 - Jul 1999

  Dispatcher

  Responsible for dispatching Police Officers to calls per priority; reviewing and entering incident reports into the Records Management System; distribution of fleet management packets; monitoring alarm and key card systems.

• 

  VisionAIR

  Jul 1999 - Sept 2011

  Managed, assigned, scheduled and developed Project Management and implementation resources responsible for delivering professional services for small to complex medium and large projects while personally managing an average of 15-20 small projects. Managed, scheduled and developed implementations resources responsible for delivering professional services to Tier 2-3 public safety implementations. Fielded resource requests for projects from Project Managers; assigned/scheduled resources according to priority and revenue goals. Assisted Project Management and Accounting with the collection of project payments. Responsible for contacting MS DOS product clients and scheduling their upgrade to the Windows environment and testing their readiness for the year 2000.

  • Director of Implementation Services

    Jan 2009 - Sept 2011

  • Manager of Client Readiness - Training & Installations

    Feb 2005 - Dec 2010

  • Manager Project Office

    Jan 2003 - Feb 2005

  • PM Associate/Expediter

    Jan 2000 - Jan 2003

  • Y2K Coordinator

    Jul 1999 - Jan 2000
• 

  TriTech Software Systems

  Sept 2011 - Mar 2015

  Implementation Services Manager

  Managed, scheduled and developed implementation resources, responsible for delivering professional services for complex medium to large Public Safety projects. Worked with staff to ensure training and implementation met client’s expectations and needs while balancing project budgets and cost estimates. Developed trusted relationships with clients focused on partnerships and collaboration. Conducted multiple project reviews and client site visits to ensure that the company’s commitments were being met. Successfully worked with clients and project management staff to gain systems acceptance and meet delivery milestones. Show less

• 

  Tyler Technologies

  Aug 2015 - now

  • Senior Project Manager

    Mar 2022 - now

  • Project Manager

    Aug 2015 - now