Antonio Guillermo

Experience

• 

  Colegio de Notarios de Lima

  Mar 2009 - Jul 2009

  Software Intern

  • Technical Support.• Basic Testing of the projects developed by the Colegio de Notarios de Lima.• User Support (helping end-user with the applications, like service desk)• Creation of training documents (end-user guide)

• 

  NorthSouth Studios

  Aug 2009 - May 2012

  • In charge of a five people team.• Distributing tasks among team members.• Assisting team members in the realization and implementation of test cases and track the progress of each one of them.• Submitting progress reports to the U.S team.• Preparation of weekly and monthly metrics for managing the team.• Coordinating the job with other QA teams placed in the USA, Argentina, and Uruguay.• Participating in Demos and Training with the end-users. • Execution of functional testing.• Development and monitoring of test cases.• Creating reports of errors in a tracking system.• Development of basic queries for testing data.• Internal communication with team members in the USA.

  • Quality Assurance Lead

    Jun 2011 - May 2012

  • Quality Assurance Tester

    Aug 2009 - May 2011
• 

  Verizon Enterprise Solutions

  May 2012 - Jul 2017

  • Lead an agile team composed of roles such as Developers, Quality Assurance Analysts, and Business Analysts.• Work with the Product Owner and Project Managers to define the team's working process following the agile practices.• Work with business representatives to identify and define business requirements for the system.• Serve as the main conduit through which requirements flow between the user community and development teams.• Work with local and offshore agile teams to analyze business requirements.• Collaborate and work with internal stakeholders, other development organizations, and external vendors to resolve issues and implement functionalities.• Maintain a healthy working relationship with the business stakeholders and IT teams. Show less • In charge of delivering with quality and on time, the requirements, reports, and tracking details of the project.• Create business requirement documents and solution design documents.• Analyze, validate, and create documents according to and based on the stakeholder requirements.• Manage the requirements through the entire development cycle along with the tracking of changes and verify the delivery of desired functionalities.• Provide end-user demos and training by creating training materials and user guides.• Responsible for the implementation of the SDP Implementation module to support and improve Verizon Enterprise Solutions' business activities in America and the European offices.• Accountable for the following projects: Customer quoting process, IPSoft – SDP Integration, and SDP incident/alert correlation process. Show less • Identify business needs to develop use cases to define functional and business requirements.• Gathering of business requirements with Product Management, Service Delivery Managers, Sales, and Operations representatives; and translate them into software requirements for the development team.• Work with IT colleagues to develop system design and approves design to meet the project goals. • Serve as the conduit through which requirements flow between the user community and development teams. Show less • Estimation of requirements (planning time and resources needed for all the requirements in the release cycle)• Being part of the planning and design of the test procedures.• Analysis and Static testing of the specification document.• The design of test cases.• Creation of checklist (scenarios) for regression and smoke testing for the Production environment.• Developing testing reports using metrics that show the progress of the results.• Helping to Development team with the resolution of doubts and indicating the correct behaviour or solution that has to be developed for the requirements.• Working together with the Business Analyst team to create the specification document (SPECS) that includes the business rules and business flows.• Working together with the Business Analyst team in the creation and proposals of a better behaviour of functionalities of each user requirement.• Working together with the Business Analyst team in the user support by resolving some correct behaviours and features.• Working together with the Business Analyst team to create Test scripts (going step by step through the requirements), with the DEMOS and User Acceptance Testing. Show less

  • Agile Team Facilitator | Senior IT Business Analyst

    Jan 2016 - Jul 2017

  • Senior IT Business Analyst

    Jan 2015 - Dec 2015

  • IT Business Analyst

    Aug 2013 - Dec 2014

  • Quality Assurance Tester

    May 2012 - Jul 2013
• 

  Belatrix Software

  Aug 2017 - Oct 2019

  Scrum Master | Team Lead

  • Lead an agile team composed of roles such as Developers, Quality Assurance Analysts, and UX designers.• Work with the PO and team members to define and clarify the project's concepts (Definition of Ready, Done, among others).• Work with the Business Owners, Development Managers, and UX Lead in discussions about the project's goal and road map.• Discuss with the PO and Development Manager about the learning capabilities of the team to face new project tasks.• Serve as the conduit and moderator through which requirements flow between the client and the development team.• Discuss with the UX Lead about the transition of the project process and tracking tool.• Work with the local team and external teams to analyze and complete the user stories.• Identify and help to release impediments that the project's team may have in the middle of the development. • Do follow-ups with the team to ensure that there are not blockers or obstacles in the development of the stories.• Maintain a healthy working relationship with the client's representatives and the IT members. Show less

• 

  Globant

  Nov 2019 - now

  • Manage the relationship with the accounts under my assignment.• Being the primary client contact representing the company during the project.• Manage the finance account growth by handling the Profit & Loss, Billing, Revenue, and Account Rates.• Manage and coordinate contractual and legal terms within the account's life.• Work closely with the staffing/recruitment team to fulfill the account's resources demands, along with overcoming any staffing and attrition risk.• Apply effective facilitation, persuasion, and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.• Have permanent monitoring of the team members' service, promoting the best agile practices, and helping with any gap between the team and the client.• Remove any blocker that could affect the team's tasks and support each team member's professional growth.• Coordinate vacations, diseases, and similar matters in the team.• Coordinate along with the technical area the professional growth and promotions of the team's members. Show less

  • Senior Project Manager

    Mar 2022 - now

  • Project Manager

    Nov 2019 - Feb 2022