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Tamara Vranjes

Tamara Vranjes

CEO

Followers of Tamara Vranjes157 followers
location of Tamara VranjesGreater Dublin

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  • Timeline

  • About me

    Assistant Team Manager at Apple

  • Education

    • Gimnazija Karlovac

      -

    • Zagreb School of Business

      2018 - 2021
      Bachelor's degree

  • Experience

    • Plymuth Events

      Feb 2015 - now
      CEO

    • Convergys

      Nov 2016 - Jun 2017
      Senior mentor, trainer and coach at the British Telecom contract

    • Apple

      Dec 2017 - now

      On top of effectively working in the Customer Relations department, became certified as a mentor to new hires. Providing guidance and support. Submitting feedback on performance and quality reviews. Mediation and liaising between Apple and customers as the final escalation point. A department combined of investigation, legal concerns, problem solving , PR and analysis . Working for the English speaking market in Europe, Africa and Middle East.

      • Assistant Team Manager for Customer Relations and Agreement Administration

        Oct 2020 - now

      • Certified Mentor and AHA - Customer Relations

        Oct 2018 - now

      • AHA Customer Relations

        Dec 2017 - now

  • Licenses & Certifications